Logistics Coordinator

Manatal; Western Visayas; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Healthcare coverage day one

Performance bonuses

Paid time-off

Job summary

MicroSourcing is seeking a Logistics Coordinator to manage high volumes of emails from carriers, brokers, and internal teams. You will track load updates, ETAs, and update TMS/CRM records to keep freight moving efficiently.

The role requires 2+ years in a fast-paced logistics or operations environment, strong problem-solving, and proficiency with MS Office and logistics software. This is an onsite position in Pasay.

Qualifications

• 2+ years in a fast-paced operational role.
• Ability to manage hundreds of emails daily with speed and clarity.
• Strong problem-solving approach to shipping disruptions and delays.
• Proficiency with MS Office and multitasking across software tools.

Responsibilities

• Respond to high volumes of daily emails from carriers, brokers, warehouse personnel, and internal operations staff.
• Track live load updates and ETAs by obtaining pickup and delivery timelines from carriers and updating internal teams.
• Distribute Bills of Lading (BOLs) and shipping documentation to carriers, brokers, and facilities.
• Process schedule updates, appointment reschedules, and pickup/delivery date adjustments across systems.
• Remove and reassign underperforming or canceled carriers from loads to maintain freight movement.
• Make limited outbound calls to resolve time-sensitive operational bottlenecks or facility challenges.
• Update records, load statuses, and interaction logs within TMS and CRM systems (e.g., Salesforce).
• Consult with internal freight and warehouse teams to identify workflow improvements and resolve root-cause challenges.

Skills

Email management

Problem solving

MS Office

TMS

Salesforce CRM

Education

Bachelor's degree or equivalent

Tools

TMS

Salesforce

MS Office

Job description

Discover your 100% YOU with MicroSourcing!

Position: Logistics Coordinator
Location: Mall of Asia Complex, Pasay
Work setup & shift: Onsite | Night Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

As a Logistics Coordinator, you will:

• Respond to high volumes of daily emails from carriers, brokers, warehouse personnel, and internal operations staff.
• Track live load updates and ETAs by obtaining pickup and delivery timelines from carriers and updating internal teams.
• Distribute Bills of Lading (BOLs) and shipping documentation to carriers, brokers, and facilities.
• Process schedule updates, appointment reschedules, and pickup/delivery date adjustments across systems.
• Remove and reassign underperforming or canceled carriers from loads to maintain freight movement.
• Make limited outbound calls to resolve time-sensitive operational bottlenecks or facility challenges.
• Update records, load statuses, and interaction logs within TMS and CRM systems (e.g., Salesforce).
• Consult with internal freight and warehouse teams to identify workflow improvements and resolve root-cause challenges.

What You Need:

Non-negotiables:

• Experience: 2+ years of proven operational success in a fast-paced environment.
• High-Volume Email Management: Proven ability to manage and resolve hundreds of operational emails daily with high speed and clarity.
• Problem-Solving Skills: Fast-thinking, consultative approach to handling shipping disruptions, carrier cancellations, and scheduling delays.
• Tech Literacy: PC proficiency using MS Office Suite (Outlook, Word, Excel) and multi-tasking across software tools.

Preferred Skills/Experience:

• Prior operational background in the logistics, freight forwarding, supply chain, or moving/storage industries.
• Hands-on experience using Transportation Management Systems (TMS) and Salesforce CRM.
• Bachelor's degree or equivalent operational work experience.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/
Terms & conditions apply.*