Logistics Case & Fraud Investigator

PH Global Jet Express Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics company in Metro Manila is seeking an individual to manage cases related to shipments, including delays and damages. Responsibilities include investigating complaints from clients and preparing detailed reports. Candidates should have 1-2 years of relevant experience, solid analytical skills, and excellent communication capabilities. Proficiency in Excel is also required. This role offers an opportunity to contribute significantly to operational efficiency.

Qualifications

• 1-2 years of experience in logistics or a related field.
• Strong analytical skills for investigating shipment issues.

Responsibilities

• Review cases related to shipments and lost/delayed/damaged items.
• Investigate disputes and complaints from clients regarding deliveries.
• Prepare incident reports and suggest recommendations based on findings.

Skills

Good excel skills

Communication skills

Job description

A logistics company in Metro Manila is seeking an individual to manage cases related to shipments, including delays and damages. Responsibilities include investigating complaints from clients and preparing detailed reports. Candidates should have 1-2 years of relevant experience, solid analytical skills, and excellent communication capabilities. Proficiency in Excel is also required. This role offers an opportunity to contribute significantly to operational efficiency.