Logistics Audit Lead & Team Mentor

Trax Technologies; Cebu City; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Trax Inc. is seeking an Audit Manager in Cebu City to lead a team of Logistics Data Analysts/Auditors. The role focuses on delivering audit support with quality controls, meeting SLAs, and driving performance improvements.

You will collaborate with clients, carriers, and stakeholders to ensure accurate, timely audit outcomes. The ideal candidate will have a Bachelor's degree, 2+ years in logistics leadership, strong analytical skills, and proficiency in Excel/MS Office.

Qualifications

• Bachelor's degree in a related field.
• 2+ years of team leadership experience in Logistics, Supply Chain, BPO, or related fields.
• Strong verbal and written communication and presentation skills for engaging with clients, carriers, and stakeholders.
• Experience in logistics and financial analysis; familiarity with ERP/MRP systems and customer management is a plus.
• Advanced skills in Excel and MS Office.
• Proven ability to earn trust, motivate teams, set direction, resolve conflicts, and execute with limited information.
• Solid influencing skills and strong business and technical acumen.
• Experience in stakeholder management at all business levels.
• Strong analytical and problem-solving skills focused on continuous improvement and efficiency.

Responsibilities

• Rapidly gain a comprehensive understanding of client requirements, Trax’s product offerings, and value delivery.
• Take responsibility for the successful execution of Trax audit support services, ensuring SLAs are met and key KPIs are monitored for improvement opportunities.
• Establish strong relationships with client and carrier organizations, acting as a subject matter expert and their escalation path
• Collaborate effectively with internal business partners and stakeholders in a matrix environment to meet client deliverables and set appropriate priorities.
• Provide well-founded audit decisions and recommendations, ensuring sufficient checks and controls to maintain team output quality.
• Diligently manage team backlog and assignments to ensure commitments are met within agreed time, cost, and quality parameters.
• Proactively identify risks and implement mitigation plans, addressing or escalating issues promptly.
• Inspire and motivate team members through regular coaching and development, fostering a positive team culture.
• Execute continuous improvement, identifying opportunities to enhance audit efficiency and overall customer experience.
• Emphasize continuous improvement, striving for maximum automation and maintaining robust audit controls.

Job description

Trax Inc. is seeking an Audit Manager in Cebu City to lead a team of Logistics Data Analysts/Auditors. The role focuses on delivering audit support with quality controls, meeting SLAs, and driving performance improvements.

You will collaborate with clients, carriers, and stakeholders to ensure accurate, timely audit outcomes. The ideal candidate will have a Bachelor's degree, 2+ years in logistics leadership, strong analytical skills, and proficiency in Excel/MS Office.