Loans Processing & KYC Operations Specialist

East West Rural Bank, Inc.; Cataingan; On-site; PHP 180,000 - 240,000; Full time

Job summary

East West Rural Bank, Inc. is seeking a qualified candidate for a role focused on KYC compliance, loan document preparation, and core banking system enrollment. The position supports assurance of accurate loan processing and daily operations in the Masbate area.

The incumbent will also serve as Alternate Vault Custodian, assist with ATM cash loading, and act as a teller reliever as needed, contributing to business continuity and customer service excellence.

Qualifications

• Graduate of at least a 4-year course, preferably Business-related.
• With background in Loans, Financial Institutions, and Microfinance is an advantage.
• A resident of the area or of nearby places (within 30 min travel time to the store location).
• Very good MS Office Application Proficiency.
• Good Judgment skills.
• Good verbal and written communication skills.
• Good problem-solving skills.
• Very good human relations skills.
• Fast Learner and willing to learn.
• Customer Focused.
• Results Driven.
• Good Stress Tolerance.
• Keen to details.
• With Integrity.

Responsibilities

• To ensure the effective and efficient execution of the Know-Your-Customer (KYC) procedures prior to system loan enrollment
• Responsible in the preparation of the pre-approval bank documents, submission of loan approval memo subject for approval, creation of the loan in the core banking system and enrollment of loan account
• Act as an Alternate Vault Custodian that controls and maintains alternate vault combination
• Performs other duties assigned by the immediate leader or the management
• Act as witness during ATM cash loading
• Act as reliever in the absence of the regular teller for business continuity

Skills

Judgment skills

Communication skills

Problem solving

Integrity

Customer focus

Detail oriented

Stress tolerance

Fast learner

People skills

Results driven

Education

4-year degree, preferably business-related

Tools

MS Office

Job description

East West Rural Bank, Inc. is seeking a qualified candidate for a role focused on KYC compliance, loan document preparation, and core banking system enrollment. The position supports assurance of accurate loan processing and daily operations in the Masbate area.

The incumbent will also serve as Alternate Vault Custodian, assist with ATM cash loading, and act as a teller reliever as needed, contributing to business continuity and customer service excellence.