Loan Verification & Compliance Specialist

Satellite Office; Philippines; Remote; PHP 260,000 - 420,000; Full time

Job summary

Satellite Office is seeking Verification Officers to perform validation and verification checks on financial information, identification and documents in loan applications. You will apply credit criteria and policy to ensure high-quality outcomes while supporting timely settlement and turnaround targets.

The role emphasizes attention to detail, regulatory knowledge, and the ability to communicate outcomes clearly to internal teams, borrowers and brokers.

Qualifications

• Previous lending experience is highly advantageous.
• Excellent attention to detail and accuracy, with the ability to identify patterns.
• Sound working knowledge of consumer lending regulatory and compliance requirements.
• The ability to build relationships and coordinate with internal teams and customers.
• Professional external verbal and written communication.
• Ability to effectively communicate outcomes and reasoning to impacted parties.
• Tech savvy, inquisitive, and the ability to pick up new programmes and processes quickly.
• Highly adaptable to change.

Responsibilities

• Review the declared information, including identity, financial, employment and residential information, against bank statements and other documents to determine validity and accuracy.
• Engage with internal and external stakeholders including Customer Operations, Business Development Managers and Associates, brokers and employers.
• Perform outbound calls to assist applicants and brokers throughout the application process.
• Verify and validate that all lending policies are adhered to for each application.
• Ensure each application complies with responsible lending and AML/CTF requirements.
• Clear verbal and written communication with stakeholders to request further information and/or provide an outcome and reasoning.
• Adhere to standard operating procedures to ensure efficient processing of applications and turnaround time targets are met.
• Ad-hoc tasks as required.

Skills

Attention to detail

Verbal communication

Written communication

Stakeholder management

Regulatory compliance knowledge

AML/CTF awareness

Tech savvy

Adaptability

Fast learner

Job description

Satellite Office is seeking Verification Officers to perform validation and verification checks on financial information, identification and documents in loan applications. You will apply credit criteria and policy to ensure high-quality outcomes while supporting timely settlement and turnaround targets.

The role emphasizes attention to detail, regulatory knowledge, and the ability to communicate outcomes clearly to internal teams, borrowers and brokers.