Loan Services & Client Success Associate

Cepat Kredit Financing Inc.; Anda; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Job Training

HMO

Job summary

Cepat Kredit Financing Inc. is seeking an HR Officer to guide clients through loan applications, ensuring proper documentation and timely processing of endorsed leads.

You will maintain knowledge of loan products, deliver strong customer service, and coordinate with various departments to ensure smooth loan release. Training in Ortigas, Pasig is provided with hotel, meals, and travel covered by the company.

Qualifications

• Willing to train in Ortigas, Pasig for two weeks; hotel, food, and travel expenses covered.
• 2 years of experience or graduate of any 4-year business-related course, with relevant experience in banking and finance.
• Process-oriented and technology-inclined, organized, and able to work in a fast-paced environment.
• Can communicate confidently - both written and verbal and able to liaise with all departments and stakeholders.

Responsibilities

• Assist clients throughout the loan application process, ensuring accurate and complete documentation.
• Responsible for the timely screening and processing of endorsed leads of the assigned branch, as well as regularly monitoring pending accounts to support sales objectives
• Maintain a strong knowledge of all loan products and their requirements.
• Deliver excellent customer service to the clients.
• Coordinates with other departments to ensure a smooth process until loan release.

Education

4-year business-related degree

Job description

Cepat Kredit Financing Inc. is seeking an HR Officer to guide clients through loan applications, ensuring proper documentation and timely processing of endorsed leads.

You will maintain knowledge of loan products, deliver strong customer service, and coordinate with various departments to ensure smooth loan release. Training in Ortigas, Pasig is provided with hotel, meals, and travel covered by the company.