Loan Remedial Supervisor

TRBank, Inc. (A Rural Bank); Rizal; On-site; PHP 334,800 - 558,000; Full time

Job summary

TRBank, Inc. (A Rural Bank) is seeking a candidate for managing a loan receivables portfolio in Rizal, Philippines. The role includes leading a team of Remedial Associates to achieve collection targets, executing action plans, and ensuring efficient operations. Key responsibilities involve monitoring recovery associates' performance, engaging borrowers for payment discussions, and identifying problem accounts for timely action. Applicants should possess experience in loan management and team leadership.

Qualifications

• Experience managing loan receivables portfolio.
• Ability to lead and guide a team effectively.
• Strong communication skills for borrower interaction.

Responsibilities

• Manage loan receivables portfolio to meet targets.
• Assist in strategizing and executing action plans.
• Monitor and support recovery associates' performance.
• Communicate with borrowers regarding payment statuses.
• Identify signs of problem loan accounts and act.

Job description

Job Description

• Manages a loan receivables portfolio to achieve collection and past due targets and leads a team of Remedial Associates to ensure proper execution of action plans, procedures, and activities.
• Assist the Dept. Head in the alignment of strategies through proper execution of action plans to ensure efficient operations.
• Contribute to the collection and past due targets by managing loan receivables portfolio assigned by the Asst Dept Head
• Monitor the performance of recovery associates by providing guidance and support in the resolution of day-to-day field operational issues and conflicts to achieve team targets.
• Work closely with the remedial associates for the prompt resolution of repayment requests, restructuring or compromise, or collection concerns.
• Communicate professionally and respectfully with the borrower the loan payment status through calls, messages, personal visits to discuss the overdue amounts.
• Recognize and identify warning signs of problem loan accounts or adverse findings and take immediate action through restructuring, loan workout, or endorsement to other units to prevent deterioration of loan quality.

Working Location

3/F, The Garden Walk, 105 Felix Ave, Santo Domingo, Cainta, 1900 Rizal, Philippines