Loan Processor (AU Experience)

Outsourcey; Taguig; Presencial; PHP 279 000 - 502 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Career growth and development

Shape HR function

Resumo da oferta

Outsourcey in the Philippines is seeking a Settlement Specialist to manage settlement pipelines, prepare loan offers and mortgage documents, and coordinate with banks and solicitors to complete settlements. The role emphasizes meeting SLA deadlines and ensuring complete documentation for timely settlements.

You will interact with introducers, Settlements Agents, and customer service teams, building strong relationships and delivering accurate, customer-centric solutions while maintaining high

Qualificações

• 3 years of experience in a similar settlement role
• Understanding of settlement and mortgage lodgement processes
• Experience meeting strict SLA and settlement deadlines
• Knowledge of the PEXA platform is desirable

Responsabilidades

• Settlement pipeline management and follow up
• Preparation of Loan Offer and Mortgage Documentation
• Ensure outstanding supporting documentation is received prior to settlement
• Liaising with banks and solicitors to facilitate the settlement process
• Booking and arranging settlements either electronically or as otherwise required in each State
• Build and maintain relationship with settlement agents to facilitate physical settlements
• Preparation of settlement figures and daily funding requirements
• Pre-Settlement calls with customer
• Provide an exceptional customer experience to all parties involved
• Cross train in all settlement functions

Conhecimentos

Relationship building

Attention to detail

Verbal and written communication

Under pressure

Descrição da oferta de emprego

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Previous 3 years’ experience in a similar settlement role
• Understanding of settlement and mortgage lodgement processes
• Experience meeting strict SLA and settlement deadlines
• Knowledge of the PEXA platform desirable

Skills Required:

• Ability to build strong relationships and deliver customer-centric solutions
• Highest attention to detail and accuracy
• Excellent verbal and written communication skills
• An ability to work under pressure and meet settlement deadlines

Core Requirements:

• Settlement pipeline management and associated follow up
• Preparation of Loan Offer and Mortgage Documentation
• Ensure outstanding supporting documentation is received prior to settlement
• Liaising with banks and solicitors to facilitate the settlement process
• Booking and arranging settlements either electronically or as otherwise required in each State
• Build and maintain relationship with settlement agents to facilitate physical settlements
• Preparation of settlement figures and daily funding requirements
• Pre-Settlement calls with customer
• Provide an exceptional customer experience to all parties involved
• Cross train in all settlement functions

Key Business Relationships

• Introducer network
• Perpetual
• Settlements Agents
• Customer Service and Credit teams
• Other Staff

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.