Accreditation Processor

MicroSourcing; Manila; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Healthcare coverage on day one

Competitive rewards

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking an Accreditation Processor in a hybrid role based in Eastwood, Quezon City. You will handle accreditation requests, verify form accuracy, and ensure brokers are active with Connective while updating records in our Dynamics system.

You will manage communications with brokers and lenders, upload documents, and track progress daily to support efficient lender accreditation across multiple lenders.

Qualifications

• Must be able to process accreditation requests accurately.

Responsibilities

• Process accreditation requests from Connective brokers and lenders.
• Check forms for accuracy and ensure broker is active with Connective.
• Update broker and lender records in Dynamics and related systems.
• Upload accreditation forms and supporting documents to the Dynamics system.
• Communicate with brokers/lenders and track accreditation progress daily.

Job description

Accreditation Processor

Work setup: Hybrid | Day shift

Location: Eastwood, Quezon City

Your Role

As a Connective Team member, you will learn about Connective and our place in the Australian mortgage home loan market culminating in the meaning and importance of an Accreditation to our brokers.

Learn our operating systems including Dynamics, Mercury, CRM and Outlook.

The position is responsible for processing our lender and service provider accreditation requests received from Connective brokers. This involves checking the accreditation form for accuracy, our systems to ensure the broker is active with Connective, then signing the form (if required) and uploading the form into our Dynamics accreditation system then sending to the lender with current supporting documents for processing.

We receive various emails including accreditation forms from brokers, lenders and Connective staff to the generic accreditation email. Our onshore team sends emails to the offshore team who process the accreditation form and action any emails received (i.e. approvals, general queries etc.) daily. Each day we receive approximately 300 to 400 emails. Not all emails are sent to the offshore team for processing. Our onshore team retain some of the accreditation emails for processing.

You will be required to update emails received from lenders/brokers in the brokers Dynamics profile and in some instances respond to lenders/brokers. You are also responsible in updating the brokers lender list.

Once the accreditation form (with supporting documents) has been sent to the lender we follow up the progress of the accreditation with the lender. The follow up process varies with each lender. We process accreditations for 50 plus lenders and each accreditation request and process is different in their own way. We also provide additional document, information and clarification required by the lenders. We also ensure to update the status and broker ID of the brokers as well as their documents.

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.