Loan Processing Associate

Datung; Muntinlupa; On-site; PHP 268,000 - 469,000; Full time

Job summary

Datung is hiring a Loan Operations Associate in Sucat, Parañaque. You’ll ensure our loan management system stays accurate, matching records to real loans, and you’ll catch errors before they affect credit decisions or investors.

You’ll verify documents, prepare applications for credit checks, keep collections lists correct, and flexibly support the team with ad hoc admin tasks as the startup scales.

Qualifications

• Serious attention to detail. You double-check your own work without being asked.
• 1–2 years in an admin, loan processing, banking operations or microfinance role, or you’re a sharp fresh grad who can prove you’re precise
• Comfort with spreadsheets (Excel/Google Sheets) and you pick up new systems quickly
• Discipline. You’ll own your work with little supervision, and we need people who finish what they start.
• Good written and spoken Tagalog/Filipino and English

Responsibilities

• Keep our loan management system accurate (this is the core of the role).
• Check loan documents for completeness and accuracy: IDs, barangay clearances, contracts, everything.
• Prepare applications for credit check; move through each stage of our systems so nothing gets stuck.
• Keep collections lists correct; ensure right clients, amounts and status.
• Ad hoc admin support as the team grows

Skills

Attention to detail

Admin/loan processing experience

Excel/Google Sheets

Self-discipline

English & Filipino proficiency

Education

Background in business/finance/accounting

Fresh graduate acceptable

Tools

Loan management system

CRM

GCash familiarity

Job description

We’re Hiring: Loan Operations Associate

Datung (Dark Knight Lending Inc.) - Sucat, Parañaque
The honest pitch

Most admin jobs are about pushing paper nobody reads. This one isn’t.

We’re an AI-powered microfinance company lending to sari-sari store owners, market vendors, carinderia operators and salaried workers. Every loan we give out is backed by documents, data and records, and when those are wrong, things break. Clients get the wrong reminders, collectors visit the wrong people, and credit decisions get made on bad information.

You’re the person who makes sure that doesn’t happen.

If you’re the kind of person who notices when a number doesn’t add up, and you can’t leave it alone until it’s fixed, this is the job where that matters every single day.
What you’ll actually do:

1. Keep our loan management system accurate (this is the core of the role)

• Update borrower and loan records in our LMS, so what’s in the system matches what’s real

• Catch and fix errors before they reach credit, collections or our investors

• Treat the data like it matters, because every row is a real client and a real loan

2. Make sure every loan document is right

• Check loan documents for completeness and accuracy: IDs, barangay clearances, contracts, everything

• Flag what’s missing or wrong, and chase it down instead of letting it slide

3. Prepare applications for credit check

• Get applications ready for the credit team, with documents complete and data entered correctly

• Move applications through each stage of our systems so nothing gets stuck

4. Keep collections lists correct

• Make sure our collections team works from accurate lists: the right clients, the right amounts, the right status

• A wrong list means a wasted field visit or an upset client who already paid. You prevent both.

5. Ad hoc admin

• We’re a fast-growing startup, so there’s always something. You’ll help wherever the team needs it.

You need to have

• Serious attention to detail. You double-check your own work without being asked.

• 1–2 years in an admin, loan processing, banking operations or microfinance role, or you’re a sharp fresh grad who can prove you’re precise

• Comfort with spreadsheets (Excel/Google Sheets) and you pick up new systems quickly

• Discipline. You’ll own your work with little supervision, and we need people who finish what they start.

• Good written and spoken Tagalog/Filipino and English

Nice to have, not required

• Experience with a loan management system or CRM

• A background in business, finance or accounting

• GCash familiarity (a lot of our clients’ payments run through it)

What you get

• A real seat in a fast-growing fintech backed by Antler, Google, NVIDIA and Kaya Founders

• A role that sits close to the whole business, from sales to credit to collections, so you’ll learn how lending actually works

• Room to improve how we do things, not just follow someone else’s checklist