Loan Operations Specialist - End-to-End Bank Loan Servicing

IQ-EQ; Philippines; Hybrid; PHP 540,000 - 900,000; Full time

Benefits offered by this job

13th month pay

HMO coverage

Performance-based bonuses

Hybrid work setup

Job summary

IQ-EQ in the Philippines is seeking a Loan Operations Specialist responsible for end-to-end administration and servicing of bank loan assets, ensuring onboarding, processing, settlement and ongoing management of loan transactions within our systems.

The role requires close coordination with brokers, agent banks, counterparties, borrowers, lenders, trustees and internal teams to deliver timely issue resolution and exceptional client service, while maintaining accuracy and strong controls.

Qualifications

• 3-5 years of experience in financial services, exposure to loan operations.
• Diploma or Degree in Accounting, Finance, Economics, or related field, with strong Excel.
• Proactive mindset with strong accountability and problem-solving skills.
• Ability to collaborate with internal and external stakeholders.
• Thrives in fast-paced environments with excellent attention to detail.

Responsibilities

• Review loan documentation and onboard assets in loan administration systems.
• Process cash and accrual transactions, payments, and daily reconciliations.
• Support lifecycle of loan trades through settlement with brokers and counterparties.
• Investigate and resolve loan processing inquiries with clients and teams.
• Prepare loan reports and contribute to process improvements and risk controls.

Skills

Advanced Excel

Stakeholder management

Attention to detail

Analytical thinking

Multitasking

Education

Diploma or Degree in Accounting, Finance, Economics

Tools

Loan administration systems

Microsoft Excel

Job description

IQ-EQ in the Philippines is seeking a Loan Operations Specialist responsible for end-to-end administration and servicing of bank loan assets, ensuring onboarding, processing, settlement and ongoing management of loan transactions within our systems.

The role requires close coordination with brokers, agent banks, counterparties, borrowers, lenders, trustees and internal teams to deliver timely issue resolution and exceptional client service, while maintaining accuracy and strong controls.