Loan Officer Assistant

NightOwl Consulting; Quezon City; On-site; PHP 446,400 - 558,000; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two dependents

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

1,000 PHP De Minimis

Equipment and software provided

Job summary

A leading consulting firm in the Philippines is looking for a Loan Officer Assistant who will provide administrative support to loan officers. The ideal candidate has over 1 year of relevant experience and must have strong communication skills. Responsibilities include assisting clients with loan applications, tracking the loan process, and ensuring compliance with regulations. The position offers an above-market salary along with numerous benefits such as HMO from Day 1, performance-based incentives, and regular company events.

Qualifications

• 1+ years of experience as a Loan Officer Assistant.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Review lender conditions and gather necessary items from clients.
• Track the loan process and ensure deadlines are met.
• Maintain records and manage communication for the team.

Skills

Encompass experience

Customer Assistance

Application Processing

Documentation and Record Keeping

Communication and Follow-up

Loan Processing Support

Compliance and Regulatory Requirements

Administrative Tasks

Relationship Management

Continuous Learning

Job description

Loan Officer Assistant

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱40,000 - ₱50,000 / month

Description

Only those with 1+ years of Loan Officer Assistant Experience will get an interview. Once you apply you will be sent a video interview link. You will only get an in-person interview if you complete the video interview task first

Encompass experience preferred.

The loan officer assistant is responsible for providing administrative support to loan officers throughout the loan application and approval process. They assist clients in completing loan applications, gather necessary documents, communicate with customers, and ensure compliance with regulatory requirements. The loan officer assistant plays a crucial role in maintaining smooth operations and providing excellent customer service.

Key Responsibilities

• Review Lender conditions with L.O. and gather necessary items from clients
• Track the loan process from submission to closing and ensure deadlines are met
• Keep track of and update pipeline dates
• Act as a hub for all team communication (clients, third parties, internal)
• Database management - creates and maintains records
• Requests borrower-related conditions on approval
• Responsible for all Blend notifications
• Manage new lead and preapproval pipeline to increase engagement/follow-ups
• Assists processing team with order outs, loanbeam, fastrack submissions, file scrubs

Skills, Knowledge and Expertise

• Encompass experience preferred.
• Customer Assistance: You will assist customers in completing loan applications and gather necessary documents such as income verification, tax returns, bank statements, and credit reports. You may also answer customer inquiries and provide information about loan products and services.
• Application Processing: You will review loan applications for completeness and accuracy. This involves verifying information provided by customers, ensuring all required documents are included, and conducting preliminary assessments of creditworthiness.
• Documentation and Record Keeping: You will be responsible for organizing and maintaining loan files, ensuring that all documents are properly filed and recorded. This includes tracking application statuses, updating loan information, and preparing loan documents for underwriting.
• Communication and Follow-up: You will communicate with customers, lenders, and other stakeholders throughout the loan process to provide updates, request additional information, and address any concerns. Strong verbal and written communication skills are essential for this role. You must have experience w/ order outs and calling third parties.
• Loan Processing Support: You will assist loan officers in processing loan applications by preparing files for underwriting, gathering necessary documentation, and ensuring compliance with regulatory requirements. This may involve performing initial credit checks, income calculations, and collateral evaluations.
• Compliance and Regulatory Requirements: You will stay updated on relevant lending regulations and guidelines to ensure compliance with legal and industry requirements. This includes following anti-money laundering (AML) protocols, fair lending practices, and data protection regulations.
• Administrative Tasks: You may be responsible for various administrative tasks, such as scheduling appointments, maintaining calendars, and preparing reports. Additionally, you may help with loan closing activities, including coordinating with title companies, attorneys, and other parties involved in the process.
• Relationship Management: You will establish and maintain positive relationships with customers, providing excellent customer service throughout the loan process. Building rapport and ensuring customer satisfaction are crucial for fostering repeat business and referrals.
• Continuous Learning: You should stay updated on industry trends, loan products, and underwriting guidelines. This involves attending training sessions, workshops, and keeping abreast of changes in lending practices and regulations.

It's important to note that specific responsibilities may vary depending on the organization you work for and the loan officer's preferences.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government‑mandated benefits
• Performance‑based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided