Loan Consultant Relations Manager

Cepat Kredit Financing Inc.; Eastern Manila District; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Cepat Kredit Financing Inc. seeks an LC Relations Manager to lead and optimize its loan consultant network. You will set strategy, align with lending targets, and drive acquisition, engagement, and retention across partnerships.

You will supervise LC Relations Officers, monitor KPIs, and foster a culture of performance and continuous improvement while coordinating with Operations, Credit, and Marketing to ensure smooth end-to-end servicing.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; Master’s degree preferred.
• Minimum of 3 years of experience in sales channel management, trade relations, or business development.
• Experience in managing large consultant or agent networks.
• Strong leadership, planning, and stakeholder management skills.
• Data‑driven mindset with strong analytical and decision‑making capabilities.
• Willingness to go on fieldwork.

Responsibilities

• Develop and execute the overall LC Relations Strategy, aligned with company goals and lending targets.
• Identify new LC acquisition channels, partnerships, and community-based programs to expand market reach.
• Set performance metrics, KPIs, and growth targets for the LC network.
• Design incentive frameworks, engagement programs, and recognition systems to improve retention and performance.
• Lead business planning, budgeting, and resource allocation for the LC Relations unit.
• Coordinate with Operations, Credit, and Marketing teams to ensure smooth loan processing and end-to-end LC servicing.
• Ensure compliance with company policies, lending regulations, and ethical standards in all LC activities.
• Oversee brand consistency and professionalism in LC communications and public engagements.
• Review performance data, analyze trends, and recommend process improvements to optimize LC productivity.
• Present periodic reports and strategic recommendations to the Division Head and Executive Management.
• Lead, mentor, and coach LC Relations Officers (including Senior LCRO) to ensure consistent performance and professional growth.
• Set clear KPIs and monitor team productivity, providing feedback and training as needed.
• Foster a culture of collaboration, accountability, and continuous improvement within the team.

Skills

Leadership

Planning

Stakeholder management

Data-driven

Analytical thinking

Fieldwork

Education

Bachelor’s degree in Business, Marketing, or related field

Master’s degree preferred

Job description

TheLC Relations Managerprovides strategic leadership in managing the Loan Consultant (LC) network. The role focuses on developing and implementing long‑term strategies that enhance LC engagement, productivity, and retention, ensuring alignment with the company’s overall sales and growthobjectives.

Manages and supervisesLC Relations Officers (including the Senior LCRO)toachievetargets and directives through the following activities:

Strategic Leadership

1. Develop and execute the overallLC Relations Strategy, aligned with company goals and lending targets.
2. Identifynew LC acquisition channels, partnerships, and community‑based programs to expand market reach.
3. Set performance metrics, KPIs, and growth targets for the LC network.
4. Design incentive frameworks, engagement programs, and recognition systems to improve retention and performance.
5. Lead business planning, budgeting, and resource allocation for the LC Relations unit.

Collaboration and Oversight

1. Coordinate with Operations, Credit, and Marketing teams to ensure smooth loan processing and end‑to‑endLCservicing.
2. Ensure compliance with company policies, lending regulations, and ethical standards in all LC activities.
3. Oversee brand consistency and professionalism in LC communications and public engagements.

Performance Management & Reporting

1. Review performance data, analyze trends, and recommend process improvements tooptimizeLC productivity.
2. Present periodic reports and strategic recommendations to the Division Head and Executive Management.

Team Leadership & Development

1. Lead, mentor, and coachLC RelationsOfficers(including Senior LCRO)to ensure consistent performance and professional growth.
2. Set clear KPIs andmonitorteam productivity, providing feedback and training as needed.
3. Foster a culture of collaboration, accountability, and continuous improvement within the team.

Qualifications:

• Bachelor’s degree in Business, Marketing, ora relatedfield (Master’sdegree preferred).
• Minimum of3years of experience in sales channel management, trade relations, or business development.
• Proven experience in managing largeconsultantor agent networks.
• Strong leadership, planning, and stakeholder management skills.
• Data‑driven mindset with strong analytical and decision‑making capabilities.
• Willingtogo onfieldwork.