Loan Administrator

Emapta Global; Metro Manila; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Day 1 HMO coverage

Office gyms (24/7)

Lifestyle perks

Job summary

Emapta Philippines is seeking a Loan Administrator to manage documentation, monitor mortgage requirements, and coordinate stakeholders from preparation through completion using Mercury and Connective. This is a full-time onsite role across Ortigas, Makati, Alabang, and Quezon City, offering day-shift hours, and fixed weekends for stability.

The ideal candidate has at least 3 years in finance administration, Australian mortgage experience, and strong attention to detail, with opportunities for

Qualifications

• At least 3 years of relevant administrative experience, ideally within the finance industry.
• Hands-on Australian mortgage experience, from lending/banking or mortgage broker environments.
• Proficiency in Mercury and Connective is required.
• Familiarity with Australian financial services, banking, or lending processes.

Responsibilities

• Compile and verify application documents to ensure submissions are complete and ready for review.
• Manage key application and completion milestones to support timely processing.
• Track progress and action queries, conditions, and outstanding requirements promptly.
• Coordinate with clients, internal teams, external partners, and other stakeholders throughout the process.
• Maintain complete, current, and accurate client and application records across relevant systems.

Job description

Put Proven Expertise at the Center of Your Next Career

Specialized experience should lead to opportunities that value accuracy, ownership, and dependable coordination. In this Loan Administrator role, you'll manage documentation, monitor requirements, coordinate stakeholders, and support critical processes from preparation through completion while applying your proficiency in Mercury and Connective. With award-winning Emapta, you'll gain international exposure, continuous professional development, long-term stability, day-shift work, and fixed weekends-creating a sustainable career path for experienced professionals ready for greater opportunities.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Ortigas, Makati, Alabang, Quezon City
• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Ortigas, Makati, Alabang, and Quezon City (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Mentorship and exposure to global leaders and teams
• Diverse and supportive work environment

Qualifications

• At least 3 years of relevant administrative experience, ideally within the finance industry
• Hands-on Australian mortgage experience, either from the lending/banking side or a mortgage broker environment
• Proficiency in Mercury and Connective is required
• Familiarity with Australian financial services, banking, or lending processes
• Experience using business systems, workflow platforms, or client management tools
• Proficiency in Microsoft Office applications
• Strong organizational and file management skills, with the ability to manage multiple priorities simultaneously
• Excellent attention to detail and accuracy when handling documentation and client information
• Strong written and verbal communication skills with a professional and client-focused approach
• Proactive, adaptable, and collaborative, with the ability to work effectively in a fast-paced environment

Responsibilities

• Compile and verify application documents to ensure submissions are complete and ready for review
• Manage key application and completion milestones to support timely processing
• Track progress and action queries, conditions, and outstanding requirements promptly
• Coordinate with clients, internal teams, external partners, and other stakeholders throughout the process
• Maintain complete, current, and accurate client and application records across relevant systems
• Provide administrative and customer service support to the broader team

Join the Top 1% Talent. A Better Career. A Better Life.

Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.