Livestream Operations Manager

Brightwave Trading OPC; Pasig; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Annual Company Trip

Company Equipment

Job summary

Brightwave Trading OPC in Pasig, Philippines, is seeking an on-site Livestream Operations Specialist to support and manage livestream hosts, ensuring smooth daily campaigns and strong sales performance.

You will monitor host schedules, coach performance, ensure policy compliance, and coordinate with Marketing, E-Commerce, and Management to drive growth. A Bachelor's degree and 1–2 years in live ops are preferred; flexibility with schedules is a plus.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, E-Commerce, Management, or related field.
• 1–2 years of experience in Live Operations, Livestream Management, E-Commerce Operations, Talent Management, Customer Service, or related role.
• Experience handling livestream hosts, content creators, influencers, KOLs, or online sellers is highly preferred.
• Familiarity with TikTok Shop, Shopee Live, LazLive, Facebook Live, or other livestreaming platforms.
• Strong leadership, coaching, and people management skills.
• Excellent verbal and written communication skills in English and Filipino.
• Proficient in Microsoft Office, Google Workspace, and WPS Office.
• Strong analytical skills with the ability to interpret performance metrics and prepare reports.
• Excellent organizational and time management skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and ability to handle operational challenges effectively.

Responsibilities

• Monitor and support livestream hosts during sessions.
• Coordinate and manage host schedules.
• Ensure hosts comply with company policies and platform guidelines.
• Conduct coaching sessions and performance discussions with hosts.
• Track host performance and prepare daily, weekly, and monthly reports.
• Collaborate with Marketing, E-Commerce, and Management teams regarding campaigns and events.

Skills

Leadership

Coaching

People management

Communication

Time management

Multitasking

Problem solving

English proficiency

Filipino proficiency

Education

Bachelor's degree in Business Administration, Marketing, Communications, E-Commerce, Management, or related field

Tools

Microsoft Office

Google Workspace

WPS Office

Job description

Brightwave Trading OPC in Pasig, Philippines, is seeking an on-site Livestream Operations Specialist to support and manage livestream hosts, ensuring smooth daily campaigns and strong sales performance.

You will monitor host schedules, coach performance, ensure policy compliance, and coordinate with Marketing, E-Commerce, and Management to drive growth. A Bachelor's degree and 1–2 years in live ops are preferred; flexibility with schedules is a plus.