At Organica, we are redefining how people shop for wellness. As our Live Commerce Host, you are the voice, face, and energy of our brand. You’ll have the platform to build a community and drive real-time impact in the fast-growing world of social commerce.
Job Purpose
The Live Commerce Host drives online sales through engaging live selling sessions on e-commerce platforms like TikTok Shop, Shopee, and Lazada. They present products clearly, highlight benefits, and manage real-time customer interactions to boost conversion and brand awareness. The role involves preparing content, executing promos, optimizing engagement, and tracking performance, while collaborating closely with e-commerce, marketing, and fulfillment teams. Hosts stay up to date with live commerce trends, adapt quickly to platform features, and maintain a professional, energetic on-screen presence to ensure a seamless and sales-driven live experience.
Job Responsibilities
- Live Selling Strategy: Plan and host Live Selling sessions that support sales targets and campaign goals. Understand product positioning, pricing, and promo mechanics before each live.
- Product and Content Management: Present products clearly, demonstrate usage, and highlight benefits. Ensure accurate product information, pricing, and stock availability during Live sessions.
- Sales and Engagement Optimization: Use selling techniques such as limited offers, bundles, and urgency to increase conversion. Encourage interaction through questions, polls, and shout-outs.
- Customer Experience Enhancement: Respond to customer questions and concerns in real time. Handle objections professionally and create a fun and welcoming live environment.
- Performance Tracking and Improvement: Review Live session results and identify what worked and what can be improved. Apply learnings to future Live Selling sessions.
- Team Collaboration: Work closely with the e-commerce, marketing, and fulfillment teams to align on promos, inventory, and campaign schedules. Coordinate with creatives for visuals and scripts.
- Market Awareness: Stay updated on Live Commerce trends, platform features, and competitor activities. Adapt hosting style and content based on market behavior.
Job Requirements
- Education: High school graduate or equivalent.
- Location: Must be based within Metro Manila.
- Working Hours: Should be flexible within the day (onsite work every day).
- Experience: At least 2 years of live selling experience, with experience selling beauty, wellness, or health products through Shopee, Lazada, and TikTok Shop.
- Presence: Naturally confident, high-energy, and comfortable being the face of the brand in front of a live camera.
- Platform Knowledge: Solid understanding of TikTok Shop Live and other live-selling platforms.
- Skills: Good communication skills, time and energy management, basic technical skills, data awareness, platform familiarity, and customer engagement.
- Contract Requirement: Candidates must be willing to start under an initial 1-month contract. Upon satisfactory performance and successful completion of the initial contract period, there may be an opportunity for a longer-term contract, subject to company requirements and performance evaluation.