Lifecycle Services Data Analyst

Copeland Philippines; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Flexible benefits plans

Flexible time off with parental leave

Job summary

Copeland Philippines is seeking a dedicated operations data analyst to monitor system performance, review insights, and support reports and dashboards.

You will analyze data, identify trends and risks, coordinate with global teams, and help improve services and processes.

The role emphasizes collaboration, documentation, and timely delivery while maintaining quality standards across Lifecycle Services.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Data Analytics, Mathematics, Statistics, or related technical discipline.
• Internship, academic project, or work experience in technical support, engineering, analytics, or similar field is advantageous but not required.
• Exposure to software platforms, automation systems, or analytics tools is advantageous but not required.
• Familiarity with building systems, refrigeration systems, or industrial operations is advantageous but not required.
• Proficiency in Microsoft Office applications, particularly Excel.

Responsibilities

• Monitor system and service performance using Copeland software to identify and resolve issues promptly.
• Review, analyze, and validate insights and alerts to find actionable opportunities for customers.
• Support development and maintenance of operational reports, data offloads, and performance dashboards.
• Analyze operational data to identify trends, anomalies, risks, and opportunities for improvement.
• Coordinate with internal teams and external site contacts to review and escalate technical actions.
• Assist in calculating prospective savings and operational value metrics based on system data and benchmarks.
• Provide data-driven feedback to global services and product engineering teams.
• Contribute to continuous improvement of services and business processes.
• Participate in quality assurance activities and peer reviews to ensure high-quality outputs.
• Assist with creation and maintenance of technical documentation and training materials.
• Manage tasks and deliverables within timelines and quality standards.

Skills

Analytical thinking

Problem solving

Communication

Data interpretation

Prioritization

Collaboration

Independent work

Customer focus

Education

Bachelor's degree in Engineering or related technical discipline

Tools

Excel

MS Office

Job description

Copeland Philippines is seeking a dedicated operations data analyst to monitor system performance, review insights, and support reports and dashboards.

You will analyze data, identify trends and risks, coordinate with global teams, and help improve services and processes.

The role emphasizes collaboration, documentation, and timely delivery while maintaining quality standards across Lifecycle Services.