Life Planners

AIA Philippines; Cebu City; Hybrid; PHP 335,000 - 670,000; Full time

Job summary

AIA Philippines is seeking a Life Planner in Cebu to meet with clients, assess their financial and protection needs, and tailor life and health insurance plans.

This full-time hybrid role combines on-site client meetings with some work-from-home flexibility, requiring strong relationship-building, clear communication, and the ability to present proposals and guide clients through applications, policy servicing, and claims.

Qualifications

• Experience in client relationship management and needs-based consultation.
• Strong sales, negotiation, and presentation skills.
• Ability to explain financial and insurance concepts clearly.
• Excellent organizational and time-management skills.
• Integrity, empathy, and customer-centric mindset.
• Comfort working in a hybrid Cebu-based role with digital tools.
• Experience in insurance, banking, or finance is an advantage but not required.

Responsibilities

• Meet with prospective and existing clients to assess needs.
• Explain policy features and benefits, prepare proposals.
• Assist clients with applications, servicing, and claims.
• Build and maintain long-term client relationships and follow up regularly.
• Collaborate with the team and participate in trainings.
• Stay updated on products, regulatory requirements, and market trends.

Skills

Relationship management

Needs-based consultation

Professional communication

Sales

Negotiation

Presentation skills

Time management

Financial literacy

Empathy

Hybrid work readiness

Education

Associate or Bachelor's degree in business/finance/marketing or related field

Job description

Company Description

AIA Philippines is a life insurance provider dedicated to supporting individuals and families through changing life circumstances with thoughtful guidance and solutions. The company focuses on genuine engagement and meaningful dialogue with customers to understand their needs and offer plans that turn challenges into opportunities and dreams into reality. As part of AIA, the largest independent publicly listed pan-Asian life insurance group, AIA Philippines benefits from strong regional expertise and stability. The organization is driven by a vision to be the Philippines’ pre-eminent life insurance provider and a mission to protect Filipino families while empowering them to live healthier, longer, and better lives.

Role Description

The Life Planner is a full-time, hybrid role based in Cebu, with a mix of on-site client meetings and some work-from-home flexibility. Day-to-day responsibilities include meeting with prospective and existing clients, understanding their financial and protection needs, and recommending appropriate life and health insurance plans. The role involves preparing and presenting proposals, explaining policy features and benefits, and assisting clients with applications, policy servicing, and claims-related concerns. Life Planners are expected to build and maintain long-term client relationships, follow up regularly to review coverage, and adjust plans as clients’ circumstances change. The position also includes collaborating with the team, participating in trainings, and staying updated on AIA products, regulatory requirements, and market trends.

Qualifications

• Demonstrated ability in client relationship management, needs-based consultation, and professional communication (in person, online, and by phone).
• Strong sales, negotiation, and presentation skills, with the capacity to explain financial and insurance concepts clearly and confidently.
• Good organizational and time-management skills, including the ability to handle multiple client accounts, follow up promptly, and meet performance targets.
• Basic financial literacy and comfort working with numbers, coverage options, and benefit comparisons to guide clients in decision-making.
• High level of integrity, empathy, and customer-centric mindset, committed to protecting families and supporting their long-term well-being.
• Ability to work in a hybrid setup in Cebu, using digital tools for remote meetings, documentation, and reporting.
• Previous experience in insurance, banking, finance, sales, or customer service is an advantage but not mandatory.
• Associate or bachelor’s degree in business, finance, marketing, or a related field is preferred; equivalent experience may be considered.