Life Insurance Customer Service Specialist

2026 DXC Tech(Philippines)Inc; Manila; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth

Inclusive workplace

Job summary

DXC Technology Manila is seeking Customer Service Representatives for the Life Insurance Industry. This full-time role is based at DXC Manila IPC, McKinley Hill, Taguig, and offers opportunities to contribute to meaningful projects.

Join a collaborative team focused on accuracy, process improvement, and data analysis. Ideal candidates have a bachelor’s degree and 2+ years in business processes, BPM, and a passion for learning and growth.

Qualifications

• Bachelor's degree in a relevant field or equivalent
• Typically 2+ years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner with industry knowledge and technology

Responsibilities

• Execute business process transactions with accuracy
• Collaborate with senior analysts and managers
• Participate in process improvement projects and data analysis
• Identify bottlenecks and assist QA
• Ensure compliance with standards and procedures
• Support data trend analysis and reporting
• Update and maintain process documentation
• Help meet performance targets and quality standards

Skills

Business processes

BPM & optimization

Data analysis

Continuous learning

Education

Bachelor's degree or equivalent

Advanced degree a plus

Certifications (Six Sigma, PMP) a plus

Job description

DXC Technology Manila is seeking Customer Service Representatives for the Life Insurance Industry. This full-time role is based at DXC Manila IPC, McKinley Hill, Taguig, and offers opportunities to contribute to meaningful projects.

Join a collaborative team focused on accuracy, process improvement, and data analysis. Ideal candidates have a bachelor’s degree and 2+ years in business processes, BPM, and a passion for learning and growth.