Customer Service Representatives - Life Insurance

2026 DXC Tech(Philippines)Inc; Manila; Presencial; PHP 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Professional growth

Inclusive workplace

Descripción de la vacante

DXC Technology Manila is seeking Customer Service Representatives for the Life Insurance Industry. This full-time role is based at DXC Manila IPC, McKinley Hill, Taguig, and offers opportunities to contribute to meaningful projects.

Join a collaborative team focused on accuracy, process improvement, and data analysis. Ideal candidates have a bachelor’s degree and 2+ years in business processes, BPM, and a passion for learning and growth.

Formación

• Bachelor's degree in a relevant field or equivalent
• Typically 2+ years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner with industry knowledge and technology

Responsabilidades

• Execute business process transactions with accuracy
• Collaborate with senior analysts and managers
• Participate in process improvement projects and data analysis
• Identify bottlenecks and assist QA
• Ensure compliance with standards and procedures
• Support data trend analysis and reporting
• Update and maintain process documentation
• Help meet performance targets and quality standards

Conocimientos

Business processes

BPM & optimization

Data analysis

Continuous learning

Educación

Bachelor's degree or equivalent

Advanced degree a plus

Certifications (Six Sigma, PMP) a plus

Descripción del empleo

Job Description: Job Description Your Next Big Career Move Starts at DXC Technology We’re Hiring: Customer Service Representatives - Life Insurance Industry Location: DXC Manila IPC McKinley Hill, Taguig City Employment Type: Full Time At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a Customer Service Representatives - Life Insurance Industry who is motivated, skilled, and eager to contribute to meaningful projects.

Key Responsibilities

• Execute business process transactions, focusing on accuracy and adherence to procedures.
• Collaborate with senior analysts and managers.
• Participate in process improvement projects and data analysis.
• Assist in identifying process bottlenecks and quality assurance.
• Ensure compliance with established standards and procedures.
• Support senior analysts in analyzing data trends and reporting.
• Assist in updating and maintaining process documentation.
• Work with the team to meet performance targets and quality standards.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

What We Offer

• Competitive compensation and benefits
• Professional growth opportunities
• A collaborative and inclusive workplace

We’re committed to fostering an inclusive environment where everyone can thrive.

About DXC: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.