Life Insurance CSR — Flexible Hours & Training

2026 DXC Tech(Philippines)Inc; Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vacation leave

Sick leave

Maternity/Paternity leave

Non-Taxable Allowance

Training & Certification

Flexible working arrangements

Supportive work environment

Job summary

DXC Technology Philippines is seeking a customer support associate in Manila to handle inbound calls from policy holders and providers, log transactions, and resolve inquiries within SLAs. You will research cases to meet client expectations and deliver accurate information using the right tools and methods, contributing to a high-quality service.

The role offers health and life insurance, 15–20 days vacation and 15 days sick leave, maternity/paternity leave options, flexible working

Responsibilities

• Handle inbound calls from policy holders and providers.
• Log transactions and log cases in line with SLAs.
• Research and resolve customer inquiries to meet client expectations and provide accurate information.

Job description

DXC Technology Philippines is seeking a customer support associate in Manila to handle inbound calls from policy holders and providers, log transactions, and resolve inquiries within SLAs. You will research cases to meet client expectations and deliver accurate information using the right tools and methods, contributing to a high-quality service.

The role offers health and life insurance, 15–20 days vacation and 15 days sick leave, maternity/paternity leave options, flexible working