Life Insurance CS Specialist - Growth & Impact

dxctechnology; Taguig; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Collaborative workplace

Job summary

DXC Technology in Manila is hiring Customer Service Representatives for the Life Insurance Industry. This full-time role focuses on executing business process transactions, collaborating with analysts, and driving process improvements.

Qualifications include a bachelor's degree and 2+ years of relevant experience plus proficiency in BPM and data analysis. The position emphasizes accuracy, adherence to procedures, and continuous learning in a collaborative environment.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Execute business process transactions, focusing on accuracy and adherence to procedures.
• Collaborate with senior analysts and managers.
• Participate in process improvement projects and data analysis.
• Assist in identifying process bottlenecks and quality assurance.
• Ensure compliance with established standards and procedures.
• Support senior analysts in analyzing data trends and reporting.
• Assist in updating and maintaining process documentation.
• Work with the team to meet performance targets and quality standards.

Skills

Customer service

Life Insurance domain

Data analysis

Process optimization

Documentation

Education

Bachelor's degree or higher

Tools

BPM tools

Job description

DXC Technology in Manila is hiring Customer Service Representatives for the Life Insurance Industry. This full-time role focuses on executing business process transactions, collaborating with analysts, and driving process improvements.

Qualifications include a bachelor's degree and 2+ years of relevant experience plus proficiency in BPM and data analysis. The position emphasizes accuracy, adherence to procedures, and continuous learning in a collaborative environment.