Licensing Operations Specialist (Night shift)

Insight; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Insight in the Philippines is seeking a Licensing Operations Specialist to become the go-to expert on Microsoft licensing programs, guiding clients through contracts, entitlements, and pricing.

You will handle quotes, contract details, onboarding, and maintain the contract library while collaborating with a team and meeting shifting requirements in a fast-paced environment.

Qualifications

• College degree preferred.
• Able to work night shifts.
• Thrives with changing requirements and focuses on meeting objectives.
• Strong written and verbal English communications skills.
• Ability to create accurate work items.
• Ability to manage multiple priorities.
• Works well in a team and within a team inbox.
• Autonomously manage responsibilities in a timely manner.
• Strong commitment to company values and operating principles.
• Strong working knowledge of business math for pricing and reporting.
• Proficient in Microsoft Excel, Outlook and Teams.

Responsibilities

• Gain understanding of Microsoft volume licensing contracts.
• Support clients by providing quotes, contract details, and licensing help.
• Assist with creation and maintenance of Microsoft contracts.
• Participate in onboarding of new clients into Insight’s system.
• Manage client contract document library.
• Provide Microsoft License Statements.

Skills

English communication

Attention to detail

Multitasking

Team collaboration

Education

College degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Position Overview

As a Licensing Operations Specialist at Insight, you'll become a go-to expert on Microsoft licensing programs and products helping clients navigate contracts, entitlements, and everything in between.

What you will do at Insight:

• Gain an understanding of Microsoft volume licensing contracts

• Support clients by providing quotes, contract details, and licensing help

• Assist with the creation and maintenance of Microsoft contracts

• Participate in the onboarding of new clients into Insight’s system

• Manage client contract document library

• Provide Microsoft License Statements

• Other duties as assigned

What you will need to join Insight:

• College degree preferred

• Amenable to work on a NIGHT SHIFT schedule

• Ability to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives.

• Strong written and verbal English communications skills

• Ability to create accurate work items

• Ability to successfully manage multiple priorities

• Ability to work as part of a team and within a team inbox in an organized and efficient manner

• Able to autonomously manage responsibilities in a timely manner

• Strong commitment to company values and operating principles

• Strong working knowledge of business math for pricing and reporting

• Strong working knowledge of Microsoft applications: Excel, Outlook, Teams

Preferred

• Experience in the software industry

• Customer service or sales background

• Manufacturer or industry certifications