Lending QA Specialist: Compliance & Data Integrity

ramanashree english school; Eastern Manila District; On-site; PHP 360,000 - 600,000; Full time

Job summary

RAM Australia Services No. 2 PTY LTD is seeking an Operational Quality Specialist to ensure first-line QA across the Lending Operations lifecycle.

You will safeguard compliance, identify process gaps, and support continuous improvement through structured review, reporting, and collaboration with Credit, Settlements, and Compliance. The role also involves maintaining QA dashboards, supporting audits, and providing insights for remediation and governance across departments, while coordinating with

Qualifications

• Graduate of a 4-year Business Course.
• 2+ years' experience in quality assurance, lending operations, settlements, or credit support.
• Sound understanding of credit policy, operational controls, and AML/CTF requirements.
• Strong analytical skills with ability to identify process gaps and data discrepancies.
• Excellent attention to detail, data accuracy, and documentation quality.

Responsibilities

• Conduct first-line quality checks in core lending systems to confirm data accuracy and adherence to policy.
• Review credit decisions and settlement documentation for compliance with delegated authorities and product standards.
• Review post-settlement servicing and broker records for compliance, accuracy, and customer service outcomes.
• QA records, log findings, and report exception trends.
• Review AML/CTF-related queries (ID verification, PEP/sanction checks, transaction anomalies).
• Ensure data updates and discrepancies are communicated and actioned as required.

Skills

Quality assurance

Lending operations

Data analysis

AML/CTF knowledge

Policy compliance

Stakeholder communication

Education

4-year Business Course

Tools

Polaris

Capital

LoanTrak

Microsoft Office

Job description

RAM Australia Services No. 2 PTY LTD is seeking an Operational Quality Specialist to ensure first-line QA across the Lending Operations lifecycle.

You will safeguard compliance, identify process gaps, and support continuous improvement through structured review, reporting, and collaboration with Credit, Settlements, and Compliance. The role also involves maintaining QA dashboards, supporting audits, and providing insights for remediation and governance across departments, while coordinating with