Lending Collector - Client-Facing & Negotiation Expert

Blue Eagle 525 Lending Investor Inc; Quezon City; On-site; PHP 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Opportunities for career growth

Job summary

A lending service provider in Quezon City is seeking a proactive and empathetic Lending Collector. This full-time role involves managing overdue payments and maintaining client relationships. The ideal candidate will possess strong communication and negotiation skills. You'll assist clients in resolving outstanding debts while ensuring compliance with regulations. The position offers a supportive work environment and opportunities for growth.

Qualifications

• Proven experience in collections, customer service, or a related field.
• Ability to remain calm and professional while handling sensitive situations.
• Knowledge of collection laws and regulations.

Responsibilities

• Engage with clients who have overdue loans or payments.
• Work with clients to negotiate repayment plans.
• Maintain accurate records of all interactions.

Skills

Strong communication skills

Negotiation skills

Customer service focus

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Collection management software

Job description

A lending service provider in Quezon City is seeking a proactive and empathetic Lending Collector. This full-time role involves managing overdue payments and maintaining client relationships. The ideal candidate will possess strong communication and negotiation skills. You'll assist clients in resolving outstanding debts while ensuring compliance with regulations. The position offers a supportive work environment and opportunities for growth.