Collections Specialist: Client Recovery & Negotiation

Iwa Besu; Albay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services company in Albay is seeking a reliable Collector to manage overdue payments and cultivate customer relationships. Candidates should have strong communication and negotiation skills, and prior experience in collections is preferred. This full-time on-site role requires a High School Diploma or equivalent, with a Bachelor's Degree being a plus. Join us to ensure timely resolutions of outstanding balances in a professional environment.

Qualifications

• Previous experience in collections, customer service, or accounts receivable is preferred (1-2 years).
• Ability to negotiate payment arrangements with clients and handle difficult situations with tact.
• Strong verbal and written communication skills, with the ability to remain calm and professional.

Responsibilities

• Manage and recover overdue payments from clients and ensure timely resolution of outstanding balances.
• Maintain strong relationships with customers while handling sensitive financial matters.

Skills

Strong communication skills

Negotiation skills

Analytical skills

Education

High School Diploma or equivalent

Bachelor’s Degree in Business, Finance, or related field

Job description

A financial services company in Albay is seeking a reliable Collector to manage overdue payments and cultivate customer relationships. Candidates should have strong communication and negotiation skills, and prior experience in collections is preferred. This full-time on-site role requires a High School Diploma or equivalent, with a Bachelor's Degree being a plus. Join us to ensure timely resolutions of outstanding balances in a professional environment.