Lending Business Associate

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Lending Business Specialist to turn data into growth. You will analyze the lending funnel, provide actionable insights, and collaborate with product, risk, and tech teams.

The role emphasizes improving customer experience, underwriting frameworks, and reporting, with a strong focus on Excel, PowerPoint, and visualization tools to tell compelling stories.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs.
• 2–3 years of experience in business development, growth roles, or project management.
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software.
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage.

Responsibilities

• Monitor and analyze metrics across the lending funnel to provide insights.
• Refine lending strategies, pricing, and segmentation using data-driven insights.
• Identify growth opportunities across segments, industries, ecosystems.
• Collaborate with product, risk, tech, and operations to deliver solutions.
• Oversee end-to-end data analytics process from problem to storytelling.
• Improve customer journey, approval process, and turnaround time.
• Support underwriting strategies and frameworks with data.
• Deliver periodic and ad hoc management reports.
• Assist leads in managing the lending portfolio.
• Track and remediate complaints, regulatory issues, and process gaps.

Skills

Analytical thinking

Data-driven decision making

Strong communication skills

Fast-paced environment adaptability

Education

Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs

Tools

Excel

PowerPoint

Tableau

SQL

R

Python

NumPy

MatLab

Job description

Overview:

As a Lending Business Specialist, you will use your analytical skills to unlock growth opportunities and continuously improve customer experience in lending products. You will support the Business through data-driven insights and solutions to achieve organizational goals.

What you will do:

• Monitor and analyze key metrics across the lending funnel – acquisition, conversion, utilization, repayment, and retention–to provide valuable insights on Bank customers
• Use data-driven insights to refine lending strategies, pricing, and segmentation
• Identify and unlock growth opportunities across target segments, industries, and ecosystems
• Collaborate with internal teams (product, risk, tech, operations) to deliver integrated solutions
• Engage in the end-to-end lifecycle of data analytics from problem identification, technical design, implementation of requirements, data gathering, analysis, data visualization, and storytelling.
• Continuously improve customer journey, approval process, and turnaround time
• Work closely with risk and credit teams to optimize underwriting strategies and frameworks
• Ensure high quality and accuracy of results.
• Deliver management reports and analytics periodically, as well as, ad hoc reporting.
• Assist the business leads in managing the lending portfolio.
• Track and facilitate remediation of complaints, regulatory issues, and process gaps in relation to lending products.

What we are looking for:

• Bachelor's degree in Business, Finance, Economics, Math, Statistics or related programs
• At least 2-3 years of experience in business development, growth roles, or project management
• General understanding of financial management, credit, and risk management
• Ability to analyze data, customer behavior, and market trends to drive decisions
• Experience in building business cases and designing scalable processes for lending operations and growth
• Advanced knowledge in Excel and PowerPoint, Tableau or similar data visualization software
• Proficiency in statistical programming languages (R, Python, NumPy, MatLab, SQL) is an advantage
• Strong communication skills
• Thrives in a fast-paced, high growth environment