Leasing Coordinator

Rockwell Land Corporation; Quezon City; On-site; PHP 446,000 - 670,000; Full time

Job summary

Rockwell Land Corporation in the Philippines is seeking a customer experience specialist to manage inquiries and coordinate with sales, leasing, and marketing teams. The role emphasizes documentation, data privacy, and delivering a consistent service experience.

You'll work with internal and external partners to resolve issues, monitor performance against targets, and perform ad hoc tasks as needed to support business goals.

Qualifications

• A bachelor's degree in a relevant field is required.

Responsibilities

• Handle customer inquiries promptly and document follow-through.
• Support sales, leasing, marketing, membership, or service activities.
• Maintain accurate records and ensure data privacy.
• Coordinate with internal teams and external partners to resolve issues.
• Monitor targets, service levels, or metrics and suggest improvements.
• Perform other duties as assigned.

Education

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field

Job description

Job Description+

• Manage customer or client inquiries, requests, and concerns promptly; document follow-through and escalated complex matters appropriately.
• Support sales, leasing, marketing, membership, or service activities, including prospect/client coordination, presentations, documentation, and follow-ups as applicable.
• Maintain accurate records, reports, trackers, and customer information while observing data privacy and company procedures.
• Coordinate with internal teams and external partners to resolve service issues and deliver a consistent customer experience.
• Monitor assigned targets, service levels, campaign/event deliverables, or operational metrics and recommend practical improvements.
• Performs other duties and ad hoc tasks as may be assigned by the immediate supervisor or management, as needed.

Qualification+

• Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field.

Locations+

Makati City | Pasig City | Quezon City