Sales Team Lead

Rockwell Land Corporation; Pampanga; On-site; PHP 240,000 - 360,000; Full time

Job summary

Rockwell Land Corporation in the Philippines is seeking a customer-focused professional to manage inquiries, requests, and concerns promptly and resolve complex issues.

The role supports sales, leasing, and service activities, coordinating with internal teams and external partners while maintaining accurate records with strict data privacy practices to ensure a consistent customer experience. Pampanga-based position, with additional duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or a related field.

Responsibilities

• Manage customer inquiries, requests, and concerns promptly and resolve complex matters.
• Support sales, leasing, marketing, membership, or service activities with coordination and follow-ups.
• Maintain accurate records, reports, trackers, and customer information with data privacy.

Skills

Customer service

Communication

Education

Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or related field

Job description

Job Description+

• Manage customer or client inquiries, requests, and concerns promptly; document follow-through and resolve complex matters appropriately.
• Support sales, leasing, marketing, membership, or service activities, including prospect/client coordination, presentations, documentation, and follow-ups as applicable.
• Maintain accurate records, reports, trackers, and customer information while observing data privacy and company procedures.
• Coordinate with internal teams and external partners to resolve service issues and deliver a consistent customer experience.
• Monitor assigned targets, service levels, campaign/event deliverables, or operational metrics and recommend practical improvements.
• Performs other duties and ad hoc tasks as may be assigned by the immediate supervisor or management, as needed.

Qualification+

• Bachelor's degree in Business Administration, Marketing, Management, Hospitality Management, or another customer-facing/business-related field.

Locations+

Pampanga