Leasing and Operations Associate Manager

AyalaLand Logistics Holdings Corp.; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Tutuban Properties Inc. is seeking an exciting Leasing and Operations Associate Manager in Manila. The role oversees daily lease administration and mall operations, driving occupancy and merchant performance, with budget, analytics and market insight responsibilities.

It requires 5+ years in sales, marketing, or mall management, and strong client interaction skills. On-site work with flexible hours, including weekends as needed, is expected.

Qualifications

• BS Marketing or BSBA degree required.
• Five years in Sales, Marketing, Mall/Property Management.
• Ability to interact with clients at strategic and tactical levels.

Responsibilities

• Oversee leasing and mall operations and improve occupancy.
• Prepare budgets, forecasts, and management reports.
• Track retail trends in dining and retail.
• Support mall marketing to drive foot traffic.
• Conduct competitor checks and analyses.
• Analyze data to improve lease policies and processes.
• Support vendor and merchant activities and renewals.

Skills

Client communication

Customer service

Interpersonal skills

Retail & commerce knowledge

Education

BS Marketing

BS Business Administration or equivalent

Job description

Job Title: Leasing and Operations Associate Manager

PURPOSE AND SCOPE:

• Full-time Leasing and Operations Personnel who will handle the day-to-day activities in lease administration and mall management.
• Ensure lease-related programs are carried out in accordance with the local and statutory standards, as well as business objectives of Tutuban Properties Inc.
• Supports the pro-active lease marketing of the malls in terms of merchant mix/plan and maximizing occupancy.

DUTIES AND RESPONSIBILITIES

Leasing and Operations

• Manages merchant performance, improve lease out rate and occupancy rate of the property and growth of the merchant's business
• Budgeting and forecasting, data analytics, management reporting
• Maintain updated on the latest trends in retail and dining
• Assists in marketing activities that drive the foot traffic of the mall
• Conducts competitor’s check/visits and formulates analysis and recommendations
• Evaluates and analyzes statistical data and reports to identify causes of lease administration related problems and develops sound recommendations for improvement of policies and processes.
• Contributes in the conceptualization of value proposition, strategic merchant mix, cost effective and profitable space cuts
• Assists management and operations in merchant activities such as- orientation, launching/opening, performance evaluation, lease documentation, lease termination and renewal.
• Support functions and activities related to marketing, property management, security, safety and housekeeping.

Public Relations

• Represents and maintains good business partnerships with internal and external stakeholders such as but not limited to customers, merchants, LGUs, vendors and service providers in his/her geographic area of responsibility.

Qualifications:

• A graduate of BS Marketing, BS Business Administration or any equivalent course
• Minimum of five (5) years of solid work experience in Sales, Marketing, Shopping Mall Management or Property Management.
• Ability to communicate and interact with clients and customers at strategic and tactical level.
• Handle multiple simultaneous leasing/sales accounts
• Good community relations and customer service skills
• With a deep understanding for retail and food, and e-commerce/ online-shopping, and latest trends
• A resident of the Manila or nearby areas
• Able to work on on call, on weekends and holidays, (shift/scheduled)