Learning Implementation Lead

RealPage, Inc.; Pasig; On-site; PHP 350,000 - 550,000; Full time

Job summary

RealPage, Inc. seeks a Learning Advisor I to lead customer implementations of the Learning Management System and provide consultative guidance on learning strategy and product adoption.

You will partner with clients to align content, evaluate readiness, and manage engagements from intake to implementation completion. In this role, you’ll serve as a subject matter expert on RealPage learning solutions, collaborate with internal teams to resolve complex issues, and help refine implementation tools

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 3+ years of experience in LMS implementation, learning consulting, customer-facing SaaS implementation, customer success, training, or related roles.
• 3+ years of experience in the multifamily housing industry or enterprise software environments.
• Demonstrated experience managing customer relationships and moderately complex to complex implementations.
• Experience mentoring peers or supporting junior team members preferred.

Responsibilities

• Own the implementation strategy for the organization’s largest or highest-risk customer engagements.
• Drive measurable improvements in implementation efficiency, customer adoption, and customer satisfaction.
• Present implementation recommendations and adoption strategies to executive customer stakeholders.
• Mentor Learning Advisors and provide functional leadership across the implementation team.
• Lead end-to-end customer implementations of the Learning Management System for assigned customer engagements.
• Serve as a trusted advisor to customers on learning strategy, content alignment, system configuration, and change enablement to support product adoption.

Skills

LMS implementation

Learning consulting

Customer engagement

SaaS

Training delivery

Education

Bachelor’s degree or equivalent

Tools

LMS tooling

Job description

RealPage, Inc. seeks a Learning Advisor I to lead customer implementations of the Learning Management System and provide consultative guidance on learning strategy and product adoption.

You will partner with clients to align content, evaluate readiness, and manage engagements from intake to implementation completion. In this role, you’ll serve as a subject matter expert on RealPage learning solutions, collaborate with internal teams to resolve complex issues, and help refine implementation tools