Learning and Employee Experience Designer

CloudPay; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary

Sick Leave

HMO

WFH Allowance

Mid-Year Bonus

13th Month Pay

Bereavement Leave

Volunteer days

Job summary

CloudPay is seeking a Learning and Employee Experience Designer to craft engaging communications, learning content, and engagement programs that align with business priorities. You will work with the Internal Communications Manager to deliver impactful campaigns and learning materials that inform, connect, and empower the workforce.

The role involves designing content across e-learning modules, videos, infographics, and campaigns, while ensuring accessibility and brand consistency.

Qualifications

• Experience in internal communications and employee engagement.
• Experience designing learning content and experiences.
• Strong writing and storytelling skills.

Responsibilities

• Design engaging communication and learning assets.
• Create e-learning modules, facilitator guides, videos, infographics.
• Ensure content aligns with brand standards and accessibility.
• Manage multiple design projects with deadlines.
• Collaborate with stakeholders across the business.
• Support measurement of engagement and learning impact.

Skills

Visual design

Canva

Adobe Creative Suite

Figma

Articulate 360

Rise

Storytelling

LMS

Video/Animation

Stakeholder management

Tools

SharePoint

Viva Engage

Staffbase

Monday.com

Job description

About this job opportunity

Our Vision To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

The Learning and Employee Experience Designer plays a key role in creating engaging communication experiences, learning solutions, and employee engagement initiatives that inform, inspire, and connect employees. Combining expertise in creative design, storytelling, and instructional design, this role develops impactful campaigns, learning content, and engagement programmes that support business priorities, strengthen organisational culture, and enhance the overall employee experience. Working closely with the Internal Communications Manager, the role supports the delivery of internal communications and engagement activities, helping to ensure employees are informed, connected, and engaged. The role also provides continuity of communications and engagement activity when required and contributes to the successful delivery of organisation-wide initiatives.

Main responsibilities

Creative Design & Content Production

Design visually engaging communication and learning assets using a range of creative tools.

Produce presentations, infographics, videos, animations, digital content, and campaign materials.

Ensure all content aligns to organisational brand standards and accessibility requirements.

Identify innovative communication and learning approaches that improve employee understanding and participation.

Internal Communications & Engagement

Support employee engagement, culture, wellbeing, recognition, diversity and inclusion initiatives through effective communications.

Support leadership communications, employee events, and organisational change initiatives.

Contribute ideas and recommendations to enhance learning, communication effectiveness and employee engagement.

Gather employee feedback and insights to inform communication and engagement activities.

Support the administration and optimisation of internal communication channels, ensuring content remains relevant, engaging, and accessible.

Assist with measuring communication effectiveness using engagement metrics, feedback, and employee insights to drive continuous improvement.

Learning Design & Knowledge Development

Design and develop engaging learning experiences that support organisational capability and employee development.

Create learning materials including e-learning modules, facilitator guides, toolkits, videos, infographics, and interactive resources.

Apply adult learning principles and instructional design methodologies to ensure learning solutions are effective and accessible.

Partner with subject matter experts to translate complex content into engaging learning experiences.

Project & Stakeholder Management

Manage multiple design and content projects simultaneously, ensuring delivery within agreed timelines.

Build strong relationships with stakeholders across the business and provide expert guidance on learning and communication best practices.

Collaborate with cross-functional teams to ensure content aligns with strategic priorities and business objectives.

Support the development of communication and learning plans for key business initiatives.

Experience needed for this role

*This role follows hybrid working arrangement with 4x/month RTO in Makati. Work schedule is Monday to Friday, 3PM to 12MN.

• Strong visual design skills and proficiency with tools such as Canva, Adobe Creative Suite, Figma, Articulate 360, Rise, or similar platforms.
• Experience in internal communications, employee engagement, learning design, employee experience, or a related field.
• Excellent writing, editing, and storytelling skills.
• Knowledge of instructional design principles and adult learning methodologies.
• Experience with Learning Management Systems (LMS) and digital learning platforms.
• Experience creating video, animation, multimedia, or interactive learning content.
• Strong stakeholder management and relationship-building skills.
• Excellent organisational skills and experience managing multiple projects and priorities simultaneously.
• Ability to translate complex information into engaging, employee-focused communications and learning experiences.
• Experience with Learning Management Systems (LMS) and digital learning platforms.
• Experience using employee communication platforms such as SharePoint, Viva Engage, Staffbase, or similar intranet solutions.
• Experience supporting organisational change, transformation, or culture initiatives.
• Experience / knowledge with operating using Monday.com (or a similar project management tool) Ability to work independently and collaboratively in a fast-paced, global team environment.

About you and Our core values

Taking ownership, working with integrity and respect Being a team player is key to our culture Solution and customer focused Great initiative with the goal for excellence in achieving results Dedicated to developing and always looking for continuous improvements Be creative, be committed, be engaged and enjoy what you do Philippines

Package and Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

Glassdoor

We do things differently at CloudPay. As an end-to-end global pay solutions provider spanning payroll, payments, and pay on-demand, we can unify all your global teams and processes – giving your payroll, finance and HR teams complete visibility and control.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork. Your CloudPay journey is the combination of everything that's unique about us: our culture, our core values but most importantly, our people. Our employees are the heart of CloudPay and it's continued success

CloudPay is committed to being an equal opportunities employer.