Learning And Development (Digital Capability Analyst)

The AM3 Global Singapore/USA; Pasig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The AM3 Global Singapore/USA is seeking a senior capability-building leader to drive strategy, program management, and stakeholder engagement. You will analyze needs, design certification paths, develop and implement training programs, and monitor outcomes to ensure impact across the organization.

Ideal candidates have extensive L&D experience, strong data analysis skills, and a track record of managing vendors and cross-functional teams in a hybrid work setting.

Qualifications

• Bachelor's degree in HR, Organizational Development, Education, or related field.
• Minimum of 5 years of experience in capability building, learning and development (L&D), or organizational development.
• Proven ability to analyze complex data and generate actionable insights.
• Strong project management skills including coordinating training programs and vendors.

Responsibilities

• Strategy Formulation and Program Management: analyze and improve capability-building strategies, define objectives, and manage programs.
• Analyze: conduct needs assessments and baseline evaluations to identify digital skills gaps; generate actionable reports.
• Design: collaborate with SMEs to design and align training plans with goals; develop certification pathways.
• Develop: plan surveys and assessments; create role-specific training and certification plans.
• Implement: lead training programs, define content and prerequisites, ensure alignment with objectives.
• Evaluate: monitor program effectiveness with data-driven insights; maintain competency frameworks.
• Vendor and Stakeholder Management: evaluate providers, manage relationships, negotiate schedules and contracts, ensure high-quality delivery.

Skills

Strategy Formulation

Program Management

Needs assessment

Data analysis

L&D

Stakeholder management

Vendor management

Curriculum design

Education

Bachelor's degree in HR/OD/Education

5+ years experience in capability building/L&D/OD

Tools

Microsoft 365

Power Platform

Copilot

Cornerstone LMS

Job description

Scope of Work / Responsibilities

• Strategy Formulation and Program Management
  • Analyze existing capability-building strategies and provide insights for improvement and innovation.
  • Recommend training specifications, course objectives, delivery methods, activities, and assessment approaches to enhance learning outcomes.
  • Develop and continuously improve processes, frameworks, and playbooks to support effective capability-building initiatives.
  • Stay updated on industry trends and best practices to ensure training programs remain relevant, innovative, and impactful.
• Analyze
  • Conduct needs assessments and baseline evaluations to identify digital skills gaps.
  • Assess the current state and generate actionable insights and reports to support capability development.
• Design
  • Collaborate with subject matter experts (SMEs) to design and manage capability-building programs.
  • Develop certification pathways, curate content, and align training plans with organizational goals.
• Develop
  • Plan and execute surveys, interviews, and assessments to identify specific training needs.
  • Develop role-specific training and certification plans in collaboration with stakeholders and vendors.
• Implement
  • Lead and manage training programs, including defining content, prerequisites, and training requirements.
  • Ensure alignment with program objectives, strategy, and participant needs based on the approved design.
• Evaluate
  • Monitor and assess program effectiveness using data‑driven insights.
  • Implement and maintain skills and competency frameworks to support long‑term capability goals.
  • Provide progress reports and strategic recommendations to senior leadership.
• Vendor and Stakeholder Management
  • Identify and evaluate training and certification providers to ensure alignment with organizational goals and budget requirements.
  • Establish clear selection criteria and manage relationships with external vendors and instructors to ensure high-quality service delivery.
  • Negotiate training schedules, content, and costs, and manage contracts to ensure full utilization before expiration.
  • Coordinate with participants and vendors to schedule training, communicate updates, and ensure smooth program execution.
  • Provide feedback and performance evaluations for training providers and instructors to support continuous improvement.

Requirements & Qualifications

Education & Work Experience

• Bachelors degree in Human Resources, Organizational Development, Education, or a related field.
• Minimum of 5 years of experience in capability building, learning and development (L&D), or organizational development.

Technical Knowledge

• Proven ability to analyze complex data, generate actionable insights, and develop strategic recommendations.
• Strong project management skills, including experience in coordinating training programs, managing vendors, and engaging diverse stakeholders.

Core Competencies

• Excellent verbal and written communication skills, with the ability to present findings and facilitate discussions effectively.
• Strong knowledge of industry trends, best practices, and innovative approaches in digital skills training and development.
• Strong analytical thinking and problem-solving skills, with attention to detail.

Tools & Software

• Proficiency in Microsoft 365, Microsoft Power Platform, and Microsoft Copilot.
• Experience with Cornerstone Learning Management System (LMS).

Work Arrangement

• Hybrid, requiring employees to report onsite at least once a week or more as required. If the user unit requires contractors to report to HQ, compliance is mandatory. Work Schedule is from 8:00 AM to 5:00 PM Manila Time.