Learning and Communications Expert - Shared Services

Michael Page; Makati; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Hybrid work model

Job summary

A healthcare organization is looking for a Learning & Development Specialist to create onboarding programs and support employee engagement activities. The ideal candidate has over 5 years of experience in training and development, with a preference for Global Business Services experience. The position offers a competitive salary and a hybrid work model in Makati.

Qualifications

• 5+ years of experience in learning & development, training, communication, or related roles required.
• 1+ years of experience in a Global Business Services (GBS) environment preferred.
• Experience in events management and employee engagement initiatives is a plus.
• Strong ability to design and deliver onboarding and learning programs.

Responsibilities

• Develop and deliver learning and onboarding programs for new hires.
• Identify skill needs and implement learning initiatives.
• Support communication and change management strategies.
• Design and execute engagement activities.
• Act as a capability resource across the organization.

Skills

Learning & development

Training

Communication

Events management

Employee engagement

Events management

Knowledge sharing

Job description

• Opportunities for career growth and progression
• Competitive salary and benefits

About Our Client

A U.S.-based healthcare organization with a growing presence in the Philippines through its Global Capability Center (GCC). The center supports global operations by providing expertise in areas such as finance, technology, human resources, and shared services. It plays a strategic role in driving efficiency, innovation, and employee development while maintaining the organization’s mission-driven culture rooted in service and compassion.

Job Description

• Develop and deliver learning and onboarding programs for new hires, ensuring a seamless transition between HR onboarding and functional integration.
• Identify skill needs and implement learning initiatives that enhance employee performance, engagement, and career growth.
• Support communication and change management strategies for the Global Capability Center in Manila, ensuring effective messaging, stakeholder engagement, and alignment with organizational goals.
• Strengthen the employee experience by helping design and execute engagement activities such as events, clubs, and other initiatives that foster learning, connection, and belonging.
• Act as a capability resource across the organization, supporting knowledge sharing and the continuous improvement of learning and development practices.

The Successful Applicant

• 5+ years of experience in learning & development, training, communication, or related roles (required)
• 1+ years of experience in a Global Business Services (GBS) environment (preferred)
• Experience in events management and employee engagement initiatives (a plus)

What's on Offer

• Competitive salary and benefits
• Hybrid 3x in office in Makati
• Can be amenable to work night shift or mid-shift