Lead Training Manager: Banking & Financial Services

SmartRecruiters, Inc.

San Fernando

On-site

PHP 600,000 - 900,000

Full time

3 days ago

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Job summary

Sutherland is seeking a Training Manager in Banking and Financial Services to design and deliver both soft and technical skills training across client projects. The role focuses on creating training materials and equipping the organization with essential capabilities while leading a performance-driven team.

You will observe delivery, coach trainers, analyze performance, and produce reports. The position requires a Bachelor’s degree and 5–6 years in training, including 3 years in people

Qualifications

5–6 years of training experience in a contact center.
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Skills

People management

Training delivery

Coaching

English communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

You will observe delivery, coach trainers, analyze performance, and produce reports. The position requires a Bachelor’s degree and 5–6 years in training, including 3 years in people

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