Lead Sales Operations Manager

Netwrix; Manila; On-site; PHP 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Continuous learning opportunities

Team‑oriented environment

Regular company town halls

Career growth potential

Job summary

Netwrix seeks a detail‑oriented Team Lead, Partner Sales Operations to drive pipeline visibility and forecasting across global Channel and MSP Sales. You will lead a small team reporting to the VP Sales – Global Channels, shaping data governance, enablement, and cross‑functional process alignment near Manila.

You will champion dashboards, AI/BI utilization, and end‑to‑end reporting infrastructure to improve sales performance and decision‑making.

Qualifications

• 5+ years in Sales/Revenue Operations or related analytical role with leadership experience.
• Hands-on Salesforce administration and data governance capability.
• Proficiency with BI and AI tools (Claude, Power BI, Tableau) for reporting.

Responsibilities

• Own reporting accuracy, forecast coordination, and CRM governance across Channel Sales.
• Lead and mentor a team of analysts; set priorities and ensure output quality.
• Build and maintain dashboards in Salesforce, Power BI, Claude, etc., with cross‑functional alignment.
• Analyze metrics (partner activity, pipeline, stage progression) and translate into actionable insights.
• Coordinate forecast submissions and ensure data hygiene in CRM and pipeline data.
• Champion AI tool adoption to improve reporting efficiency and data quality.

Skills

Sales operations

CRM governance

Forecasting

Data analysis

People leadership

Tools

Salesforce

Power BI

Claude

Tableau

Job description

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.

Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.

Position Overview

We are looking for a detail-oriented and digitally savvy Team Lead, Partner Sales Operations to drive pipeline visibility, forecasting coordination, and CRM discipline across our global Channel and MSP Sales organizations. This role plays a key part in ensuring accurate reporting, strong data governance, enablement and partner support programs and actionable insights that improve Channel and MSP sales performance and decision-making at every level. Reporting to the VP Sales – Global Channels, you will play a hands-on role and lead a small team responsible for reporting accuracy, forecast cycle coordination, Salesforce data hygiene, and cross-functional process alignment. You will also play a hands-on role in shaping how the team leverages modern tools — including AI and BI platforms — to improve efficiency and visibility across the sales cycle. This is an excellent opportunity for an experienced Sales or Revenue Operations professional with Channel experience that is ready to take on people leadership responsibility, own end-to-end reporting infrastructure, and act as a trusted operational partner to sales leadership. This role requires proximity to Manila.

Key Responsibilities

Team Leadership & Operational Ownership

• Be hands on and own the hands-on tactical execution of our programs as they get built out
• Lead, mentor, and develop a team of Partner Sales Operations Analysts, setting clear priorities and ensuring consistent quality of output
• Own the operational rhythm of onboarding, enablement, reporting, forecasting, and CRM governance across the Channel Sales organization
• Act as the primary point of escalation for complex reporting, data, or process issues
• Own the production of recurring reporting for Channel programs, pipeline and activity reports across the sales organization
• Validate and analyze key metrics — partner activity, deal registrations, sell-through, pipeline totals, stage progression, activity trends — and translate them into actionable insights for sales leadership
• Help guide pipeline reviews and regional partner meetings, presenting findings and recommendations
• Direct the build-out and maintenance of dashboards in Salesforce, Power BI, Claude, and other platforms as required

Forecast & Sales Process Leadership

• Own the forecast submission and validation process across the Channel sales organization
• Identify and resolve data inconsistencies, missing information, and stage hygiene gaps at scale
• Drive adherence to defined sales processes and opportunity management standards, partnering with sales leadership to reinforce discipline

CRM Governance (Salesforce)

• Own CRM data integrity through structured validation, auditing, and cleanup processes
• Define and monitor required opportunity fields and data standards
• Serve as the go-to expert for CRM usage questions and workflow consistency across the team

Cross-Functional & Strategic Support

• Partner with the Channel Sales organization to ensure reporting alignment with business priorities
• Collaborate closely with Finance, Marketing, and Enablement to ensure data accuracy and process consistency across functions
• Own documentation standards, templates, and SOP maintenance for the Channel Sales Operations function
• Champion the adoption of AI tools to streamline reporting, improve data quality, and increase team productivity

Qualifications

• 5+ years of experience in Sales Operations, Channel Operations, Revenue Operations, or a related analytical role, with prior experience leading or mentoring a team
• Strong hands-on experience with Salesforce (or similar CRM) administration and data governance
• Proficiency with BI and AI tools such as Claude, Power BI, Tableau, or similar reporting platforms
• Strong analytical skills with the ability to translate data into clear, actionable recommendations for senior stakeholders
• Experience supporting forecast cycles and sales process governance in a B2B SaaS or technology environment
• Familiar with training and enablement programs and platforms such as Litmos
• Comfortable leveraging AI and automation tools to improve operational efficiency
• Excellent communication skills, with the confidence to present findings to sales leadership and cross-functional stakeholders
• Strong organizational skills and the ability to manage multiple priorities and deadlines across a distributed team

Our Values

At Netwrix, our values guide every action:

• Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
• Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
• Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
• Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
• Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
• Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
• eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.

Why You’ll Love Working at Netwrix

• Continuous Learning and Development Opportunities
• Team-Oriented, Collaborative, and Innovative Work Environment
• Regular Company Town Halls to Keep You Informed
• Opportunities for Career Growth and Advancement

We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.

Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Please let us know if you require any accommodation.