Lead Maintenance Coordinator

Good Life Property Management; Philippines; Remote; PHP 1,620,910,000 - 1,660,566,000; Full time

Job summary

Good Life Property Management is seeking a Senior Maintenance Coordinator to manage capital improvement projects and emergency restoration at occupied properties. You will serve as the primary contact for homeowners, tenants, and vendors, ensuring timelines, budgets, and quality standards are met.

This fully remote role requires real estate/property management experience, strong organizational and communication skills, and proficiency in G-Suite and PM software.

Qualifications

• Experience in real estate or property management and strong administrative/customer service background.
• Proficiency with G-Suite apps and property management software.
• Fluent English language skills.
• Excellent organizational and time management abilities.
• Strong written and verbal communication and negotiation skills.
• Good customer service mindset.
• Internet speed of at least 50 Mbps.
• Remote work ability with availability to work 8-5 PST.
• Salary range provided: $18,720–$19,177.60 annually.

Responsibilities

• Coordinate and oversee capital improvement projects and emergency restoration work.
• Order new appliances and manage delivery and installation.
• Maintain clear communication with homeowners, managers, vendors, and insurance adjusters.
• Distill estimates and vendor proposals into actionable recommendations.
• Track project timelines and address delays to keep on schedule.
• Manage project budgets and prevent cost overruns.
• Coordinate with insurance companies and facilitate claims processing.
• Review invoices and approve payments.
• Assist in vendor sourcing and price negotiations.
• Ensure compliance with safety, legal, and permitting requirements.
• Perform other duties as assigned.

Skills

Real estate experience

Property management experience

Administrative background

Customer service

G-Suite proficiency

Property management software

English proficiency

Organizational skills

Time management

Communication skills

Negotiation skills

High-speed internet

Remote work ability

Tools

Property management software

Job description

Property Management: Senior Maintenance Coordinator

As a Senior Maintenance Coordinator, you will be responsible for managing capital improvement projects and emergency restoration work at occupied properties, ensuring efficient execution, cost control, and clear communication. They serve as the primary point of contact with all stakeholders for projects-homeowners, tenants, and vendors. They oversee projects such as roof replacements, appliance upgrades, fencing repairs, and water/fire damage restoration, ensuring timelines, budgets, and quality standards are met.

Duties and Responsibilities

• Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs).
• Order new appliances and facilitate delivery and installation.
• Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly.
• Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners.
• Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles.
• Manage project budgets, approving vendor bids, tracking expenses, and preventing cost overruns.
• Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing.
• Review project invoices and confirm work completion before approving payments.
• Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations.
• Ensure compliance with legal safety, and permitting requirements for all assigned projects.
• All other duties as assigned.

Skills and Qualifications

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• English proficiency
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST. hours
• Annual Rate of Pay: $18,720 ($9/hr.) - $19,177.60 ($9.22/hr.)

KPI's

• Average days to complete a project
• Individual phone pick up rate: 75%/week
• Positive (5-star) online reviews: 1/month
• Loss under $500/quarter

EEO Statement

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: .