Lead Logistics Customer Experience And FINOPS Specialist

A.P. Moller - Maersk; Manila; On-site; PHP 223,000 - 379,000; Full time

Job summary

A.P. Moller - Maersk in Manila is seeking a documentation specialist responsible for handling daily export and import documentation in line with Client/Process IOPs, ensuring timely, accurate submissions and high data quality to meet SLAs.

Maersk is committed to a diverse and inclusive workplace and is an equal opportunities employer, welcoming applicants regardless of race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation,

Job description

Job Description:

Has responsibility for handling daily Documentation tasks in line with the Client/Process IOPs and ensures quality of service is maintained at all times. May support peers with technical or process related challenges during process executionHas accountability for preparation of export/import documentation andsubmission of the same timely and accurately to stakeholders.Adheres to IOPs and deviations to be checked prior with stakeholders.Focuses on data quality to ensure SLAs are met.Up-to-date understanding/training of Process and IOPs to createdocumentation.May perform root cause analyses in the event of escalations.May train new hires on the process(es).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.