Lead Engineer - Fleet Management

BR2711 GE Aviation Netherlands B.V., Philippines Rep Office; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Relocation assistance provided

Job summary

GE Aerospace is seeking an Airline Field Service Engineer to serve as the on-site technical representative embedded with customer fleets. You will independently travel from GE Aerospace hubs to resolve challenges and support the customer’s operations, contributing to fleet reliability and performance.

The ideal candidate combines engineering expertise with strong communication and problem-solving skills, capable of advising customers and collaborating with internal teams to deliver exceptional

Qualifications

• Bachelor's of Engineering or technical degree from an accredited university or college (or a high school diploma with extensive field experience).
• Minimum of 4 years of full-time experience in airline operations, powerplant, maintenance planning, propulsion, or related field.

Responsibilities

• Lead programs and provide technical direction and assistance to customers in operation, inspection, maintenance, and repair of jet engine product lines.
• Deliver prompt, effective solutions that address customer issues and drive loyalty.
• Track reliability and on-wing performance, including events, removals, delays, and cancellations.
• Influence long-term maintenance planning to ensure fleet stability.
• Interpret OEM and technical manuals to support maintenance and operations.
• Review maintenance actions to identify training and improvement opportunities.
• Apply FLIGHT DECK principles to drive proactive reliability improvements.
• Produce data analytics and timely fleet/status reports for internal stakeholders.
• Provide recommendations for proactive maintenance based on engine performance analytics.

Skills

Strong communication

Analytical skills

Customer-focused

Education

Bachelor's of Engineering or technical degree

Tools

Data analytics software

Job description

Job Description Summary

At GE Aerospace, our Field Service Engineers (FSEs) are the embodiment of our GE Aerospace behaviors—Respect for People, Continuous Improvement, and being Customer Driven. Our dedicated professionals are on the front line, working directly with our customers to solve problems and ensure the highest standards of service and support, for our customers with our customers.

• Respect for People: As an FSE, you’ll foster a collaborative environment with our customers, building strong relationships and trust. You’ll be the technical on-site representative for GE Aerospace, essential for problem-solving and customer satisfaction.
• Continuous Improvement: We’re committed to excellence and constantly seek ways to enhance, innovate, and improve technical on-wing performance. Your dedication to continuous improvement will ensure the highest quality standards and efficiency operations directly impacting the customer.
• Customer Driven: Understanding, prioritizing, and communicating the needs of our customers is at the heart of our field service operations. You’ll focus on delivering prompt, effective solutions that exceed customer expectations, driving loyalty and long-term partnerships.

By embodying these values, our Field Service Engineers uphold the principles of Safety, Quality, Delivery, and Cost (SQDC) and contribute significantly to the success and reputation of GE Aerospace. Your commitment to excellence ensures that we remain a trusted partner to our customers, providing reliable and high-quality service.

Company Overview

Are you ready to see your career take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.

Role Overview

At GE Aerospace, we shape the future of flight, lift people up, and ensure they return home safely. Our Field Service Engineers embody this mission every day by being embedded within the customers site, delivering exceptional service and support. As an Airline Field Service Engineer, you will serve as the trusted on-site technical representative for our customers, with our customers. Operating independently and remotely from GE Aerospace hubs to resolve technical challenges and drive success directly in support of our customers fleets. As part of GE Aerospace's remote Commercial Field Service organization, you will have the opportunity to travel both to support customer needs and to participate in internal conferences, fostering collaboration and continuous growth within our globally dispersed team.

More specifically, you will:

• Provide Leadership and Technical Support: Lead programs and offer technical direction and assistance to the customers in the operation, inspection, maintenance, and repair of assigned jet engine product lines.
• Customer Advocacy: Deliver prompt, effective solutions that address customer issues and exceed their expectations, driving loyalty and long-term partnerships.
• Monitor and Improve Reliability: Track reliability and on-wing performance, including significant events, engine removals, delays, and cancellations. Influence airline stakeholders to implement critical reliability improvements.
• Enhance Maintenance Planning: Influence long-term maintenance planning to ensure the stability of the aircraft engine fleet.
• Interpret Technical Documentation: Support maintenance and operational activities by interpreting OEM and technical manuals.
• Evaluate Maintenance Effectiveness: Review the effectiveness of maintenance actions to identify opportunities for training and improvement.
• Apply FLIGHT DECK: Utilise our FLIGHT DECK principles to deliver continuous improvement in identifying proactive reliability enhancements.
• Data Analytics and Reporting: Produce data analytics and timely reports on fleet status, program updates, events, and trends for key internal stakeholders.
• Proactive Maintenance Recommendations: Provide recommendations for proactive maintenance based on engine performance analytics.

Ideal Candidate

The ideal candidate brings strong technical experience in airline operations, powerplant, maintenance planning, propulsion, or related engineering environments, with the ability to work independently as a trusted on-site customer representative. They are a proactive, customer-focused problem solver with strong communication, analytical, and relationship-building skills, capable of translating engine data and technical issues into practical actions that improve fleet reliability and operational performance.

Required Qualifications

• A Bachelor's of Engineering or technical degree from an accredited university or college (or a high school diploma / GED / technical certificate with at least 4 years of full time work experience in fields noted below)
• A minimum of 4 years of full time working experience in airline operations, powerplant or maintenance planning, engineering, aviation propulsion, or other related field

Preferred Qualifications

• Technical expertise in aircraft engine or turbomachinery equipment.
• Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders.
• Self-directed with the ability to problem solve using sound judgement and critical thinking.
• Ability to lead and deliver result orientated priorities using strong project management, analytical, time management and prioritization skills.
• Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer

Culture

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. We were meant to fly.

We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together.

Additional Information

• Relocation Assistance Provided: Yes