Lead Coffee Shop Supervisor - Training & Operations

Pickup Coffee; Calapan; On-site; PHP 180,000 - 300,000; Full time

Job summary

Pickup Coffee seeks a Store Supervisor to oversee daily operations, ensure a customer-centric environment, and coach Baristas to meet company standards. The role emphasizes training, performance monitoring, and efficient service delivery across shifts in Calapan and Oriental Mindoro.

The ideal candidate has at least 1 year in supervision within F&B, strong customer service, and proficiency with POS systems and data tools. Flexibility for extended hours is required.

Qualifications

• Minimum 1 year experience as a Supervisor in a restaurant, coffee shop, or equivalent F&B establishment.
• Barista experience is a plus; a certificate in Food and Beverage Service is an advantage.
• Willing to be assigned to Calapan City and other Oriental Mindoro branches.

Responsibilities

• Oversees the overall store operation to ensure a successful, efficient, and customer-centric store environment.
• Supervises Baristas to ensure store integrity and compliance with company standards.
• Trains and coaches Baristas to ensure products are prepared according to approved standards and in a timely manner.

Skills

Barista skills

Customer service

POS systems

Coffee knowledge

Microsoft Office

Organization

Teamwork

Integrity

Data analysis

Problem solving

Education

Food & Beverage Service Certificate

Tools

POS machines

Excel

Word

Google Sheets

Job description

Pickup Coffee seeks a Store Supervisor to oversee daily operations, ensure a customer-centric environment, and coach Baristas to meet company standards. The role emphasizes training, performance monitoring, and efficient service delivery across shifts in Calapan and Oriental Mindoro.

The ideal candidate has at least 1 year in supervision within F&B, strong customer service, and proficiency with POS systems and data tools. Flexibility for extended hours is required.