Kyriba IT Analyst

Gratitude Philippines; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Gratitude Philippines is seeking an experienced Kyriba IT Analyst to provide application support, integration management, and technical operations for Kyriba and related financial systems. The role covers Level 2/3 support, incident management, troubleshooting, and collaboration with vendors and business stakeholders.

Ideal candidates will have hands-on Kyriba experience, configuration, administration, and integration project exposure.

Qualifications

• Bachelor's degree in IT, CS, Information Systems, Engineering, or related field.
• 5+ years of IT application support, systems administration, or technical operations.
• Hands-on Kyriba support, configuration, administration, and integration project experience.

Responsibilities

• Provide Level 2 and Level 3 Kyriba support for Kyriba and integrations.
• Monitor application health, service availability, performance, and processing.
• Investigate and resolve production incidents; perform root cause analysis and preventive actions.
• Coordinate incident resolution with vendors, banking partners, ERP, Treasury, Data & Analytics, and Integration teams.
• Support upgrades, platform releases, maintenance, and continuous enhancements.
• Maintain operational documentation, knowledge articles, support procedures, and service records.
• Support integrations with external treasury and market data providers.

Skills

Kyriba support

IT application support

Integration management

Troubleshooting

SOX compliance

API integrations

Education

Bachelor's degree in IT/CS

Tools

Kyriba

SAP S/4HANA

SAP ECC

Job description

Position Summary

We are looking for an experienced Kyriba IT Analyst to provide application support, integration management, and technical operations for Kyriba and associated enterprise financial systems.

The ideal candidate will have experience supporting Treasury Management Systems, business-critical financial applications, and enterprise integrations. This role involves Level 2 and Level 3 application support, incident management, troubleshooting, system enhancements, integration monitoring, and collaboration with internal teams, vendors, banking partners, and business stakeholders.

Candidates with hands-on Kyriba application support, configuration, administration, and integration project experience will be highly preferred.

Key Responsibilities

Application Support & Operations

• Provide Level 2 and Level 3 application support for Kyriba and its associated integrations.




• Monitor application health, service availability, system performance, and integration processing.




• Investigate and resolve production incidents, perform root cause analysis, and implement preventive measures.




• Coordinate incident resolution with vendors, banking partners, ERP, Treasury, Data & Analytics, and Integration teams.




• Support application upgrades, platform releases, maintenance, and continuous enhancements.




• Maintain operational documentation, knowledge articles, support procedures, and service records.

Integration Management

• Support, maintain, and enhance integrations between Kyriba and enterprise applications.




• Monitor inbound and outbound interfaces, managed file transfers, and batch processing.




• Troubleshoot interface failures, data synchronization issues, and integration-related incidents.




• Ensure accuracy, integrity, and availability of treasury-related data flows.




• Participate in integration design reviews, testing, deployment planning, and post-implementation support.




• Collaborate with Infrastructure, Technology Operations, Cybersecurity, Architecture, and vendor teams.




• Support integrations with external treasury and market data providers such as Bloomberg, FXall, and State Street.




• Troubleshoot connectivity, file transmission, authentication, and data exchange issues with external partners and financial institutions.

Delivery & Continuous Improvement

• Participate in Agile and SAFe ceremonies, including planning, backlog refinement, sprint execution, and release activities.




• Contribute to requirements analysis, solution design, testing, implementation, and deployment.




• Identify automation opportunities to improve operational efficiency, monitoring, support processes, and treasury workflows.




• Recommend process optimizations, technology enhancements, and service improvements.

Required Qualifications & Technical Skills

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.




• 5+ years of experience in IT application support, systems administration, or technical operations.




• Experience supporting Treasury Management Systems, preferably Kyriba, ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.




• Demonstrated experience supporting API-based, messaging-based, and file-based integrations.




• Strong troubleshooting skills across applications, middleware, networks, vendors, and external partners.




• Understanding of secure file transmission and encryption technologies, including PGP, SSH, digital certificates, and public/private key management.




• Familiarity with IT governance, audit controls, SOX compliance, change management, access management, and segregation of duties.




• Experience supporting application testing for upgrades, patches, interface changes, security implementations, and technical enhancements.




• Ability to assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.




• Previous Kyriba integration or technical support experience is highly desirable.

Preferred Qualifications

• Knowledge of Kyriba Treasury Management processes, functionality, and system administration.




• Understanding of integrations between Kyriba, SAP ERP, Data & Analytics solutions, Azure services, and Treasury/Cash Management ecosystems.




• Exposure to Bloomberg, FXall, State Street, and other treasury service providers.




• Experience supporting financial data integration and reporting solutions.




• Experience working with business stakeholders and business-facing applications.




• Knowledge of cybersecurity, operational resilience, business continuity, and disaster recovery.

Additional Technical Competencies

DevOps & Release Management

• Release and deployment management




• Source control and version management




• Test planning, execution, and validation




• Environment management and production release support

Technical Troubleshooting

• Root Cause Analysis (RCA)




• Application and integration monitoring




• Log analysis and diagnostic investigation




• Incident and problem management




• Performance monitoring and optimization




• Interface and integration failure resolution




• End-to-end transaction flow analysis

Security & Compliance

• Data protection and encryption technologies




• Banking and treasury security controls




• Identity and Access Management (IAM)




• Audit, regulatory, and compliance requirements




• SOX and financial systems governance




• Secure integration and data transmission practices

Professional Competencies

• Stakeholder management




• Vendor and third-party relationship management




• Cross-functional collaboration




• Strong communication and facilitation skills




• Analytical problem-solving and critical thinking




• Continuous improvement mindset




• Risk identification, assessment, and mitigation




• Planning, prioritization, and execution




• Customer and business partnership focus

Important Application Note

Candidates should have strong, directly relevant experience in Kyriba, Treasury Management Systems, or enterprise financial application support. Please ensure the latest CV clearly highlights relevant projects, hands-on Kyriba experience, integration technologies, ERP platforms, troubleshooting responsibilities, and production support activities.