Job Opening: Kyriba IT Analyst

Gratitude Philippines; Manila; On-site; PHP 1,200,000 - 1,700,000; Full time

Job summary

Gratitude Philippines is seeking a Kyriba IT Analyst to manage L2/L3 application support and enterprise integrations across treasury and fintech systems. You will ensure reliability, resolve issues, and drive improvements across critical business apps.

The role requires hands-on Kyriba experience, API/integration know-how, and collaboration with security, infra, and external partners. Strong governance and security practices are essential for success.

Qualifications

• Bachelor's degree in IT, Computer Science, Information Systems, Engineering, or related field; equivalent experience considered.
• At least 5 years supporting enterprise applications or treasury/financial tech platforms.
• Experience with Kyriba and SAP S/4HANA or SAP ECC in production environments.
• Strong understanding of API, messaging, and file-based integrations.
• Proven troubleshooting across apps, middleware, networks, vendors and partners.
• Knowledge of secure file transfer and encryption (PGP, SSH, certs).
• Understanding of IT governance, SOX controls, audit and change management.
• Experience with testing, upgrades, patches, and production releases.

Responsibilities

• Deliver L2/L3 application support for Kyriba and related financial systems.
• Manage and troubleshoot system integrations, including APIs and file transfers.
• Investigate production incidents, perform root cause analysis, and implement fixes.
• Support upgrades, patches, deployments, testing, and post-implementation activities.
• Maintain secure integrations with banking partners and external platforms.
• Collaborate with Infrastructure, Cybersecurity, Architecture, and external vendors.
• Participate in Agile/SAFe delivery, requirement analysis, and improvements.
• Maintain technical documentation and operation procedures.

Skills

Kyriba

API integrations

Troubleshooting

SOX compliance

Encryption tech

Education

Bachelor's degree in IT / related field

Tools

Kyriba

SAP S/4HANA

SAP ECC

Job description

Role Overview

We are looking for a technically skilled Kyriba IT Analyst to manage application support and enterprise integrations across treasury and financial technology systems. The successful candidate will ensure system reliability, resolve technical issues, maintain secure data exchanges, and support continuous improvements across critical business applications.

Key Responsibilities

• Deliver L2/L3 application support for Kyriba and related financial systems, ensuring platform stability, availability, and performance.
• Manage and troubleshoot system integrations, including APIs, file transfers, batch processing, and data synchronization.
• Investigate production incidents, conduct root cause analysis, and implement corrective and preventive measures.
• Support system upgrades, patches, releases, testing, deployments, and post-implementation activities.
• Maintain secure integrations with banking partners and external financial platforms, including Bloomberg, FXall, and State Street.
• Collaborate with Infrastructure, Cybersecurity, Architecture, Technology Operations, and external vendors to resolve technical issues.
• Participate in Agile/SAFe delivery activities, solution design, requirements analysis, and continuous improvement initiatives.
• Maintain technical documentation, operational procedures, and application support records.

Required Qualifications

• Bachelor's degree in IT, Computer Science, Information Systems, Engineering, Finance Technology, or a related field; equivalent professional experience may be considered.
• At least 5 years of experience supporting enterprise applications, financial technology platforms, or Treasury Management Systems.
• Experience with Kyriba, SAP S/4HANA, SAP ECC, or comparable business-critical financial applications.
• Strong understanding of API, messaging, and file-based integrations.
• Proven troubleshooting experience across applications, middleware, networks, vendors, and external partners.
• Knowledge of secure file transfer and encryption technologies, including PGP, SSH, digital certificates, and public/private key management.
• Understanding of IT governance, SOX compliance, audit controls, access management, and change management.
• Experience supporting system testing, upgrades, patches, interface changes, and production releases.

Preferred Experience

• Hands-on Kyriba technical support, integration, or system administration experience.
• Knowledge of treasury operations, cash management, and financial processes.
• Exposure to SAP, Azure, Data & Analytics, and enterprise treasury integrations.
• Experience working with Bloomberg, FXall, State Street, or banking platforms.
• Familiarity with DevOps, release management, source control, environment management, and test execution.
• Knowledge of cybersecurity, Identity and Access Management (IAM), business continuity, disaster recovery, and operational resilience.

Key Competencies

• Strong analytical and problem-solving abilities.
• Effective stakeholder and vendor management.
• Excellent communication and cross-functional collaboration.
• Ability to manage priorities, assess technical risks, and resolve complex issues.
• Strong documentation, planning, and execution skills.
• Continuous improvement and service delivery mindset.