Kyriba IT Analyst

Private Advertiser; Makati; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Private Advertiser is seeking a Kyriba IT Analyst to provide Level 2/3 application support for Kyriba and its integrations. You will ensure operational stability, monitor performance, and lead incident response.

Qualifications

• Bachelor's degree in IT, CS, IS, engineering, or related field.
• Experience with Treasury Management Systems or Kyriba.
• Experience supporting system integrations (API/messaging/file-based).
• Experience troubleshooting end-to-end processes across apps, middleware, and partners.
• Understanding of secure file transmission and encryption technologies (PGP, SSH, certificates).
• Familiarity with IT governance, audit controls, SOX, change management, access management, and segregation of duties.
• Experience supporting application testing (upgrades, patches, interface changes, security implementations).
• Ability to assess impact of changes to applications, integrations, infra, and upgrades.
• Kyriba integration or technical support experience is desirable.
• Knowledge of Kyriba Treasury Management processes and admin.

Responsibilities

• Provide Level 2 and Level 3 application support for Kyriba and integrations.
• Monitor application health, service availability, and performance.
• Troubleshoot production incidents and conduct root cause analysis.
• Coordinate incident management with vendors and cross-functional teams.
• Support application upgrades and platform releases.
• Maintain operational documentation and support procedures.
• Support and enhance Kyriba integrations with enterprise apps.
• Monitor inbound/outbound interfaces and file transfers.
• Resolve interface failures and data sync issues.
• Participate in Agile and SAFe ceremonies.

Skills

Kyriba knowledge

API integrations

Incident management

SOX compliance

Security controls

Agile SAFe

Education

Bachelor's degree in IT/CS/IS or related field

Job description

About the role

Kyriba IT Analyst providing Level 2 and Level 3 application support for Kyriba and its associated integrations, ensuring operational stability and timely issue resolution. The role encompasses application support and operations, integration management, and delivery and continuous improvement activities across treasury management systems and enterprise applications.

Key responsibilities

• Provide Level 2 and Level 3 application support for Kyriba and its associated integrations, ensuring operational stability and timely issue resolution.

• Monitor application health, service availability, system performance, and integration processing to proactively identify and address issues.

• Investigate, troubleshoot, and resolve production incidents while conducting comprehensive root cause analysis and implementing preventive measures.

• Coordinate incident management and resolution activities with vendors, banking partners, and cross-functional teams, including ERP, Treasury, Data & Analytics, and Integration teams.

• Support application upgrades, platform releases, system maintenance activities, and continuous enhancements to improve reliability and performance.

• Maintain operational documentation, knowledge articles, support procedures, and service records to support effective service delivery.

• Support, maintain, and enhance integrations between Kyriba and enterprise applications, ensuring reliable and secure information exchange.

• Monitor and support inbound and outbound interfaces, managed file transfers, and batch processing activities.

• Analyze and resolve interface failures, data synchronization issues, and integration-related incidents across interconnected systems.

• Participate in Agile and SAFe delivery ceremonies, including planning, backlog refinement, sprint execution, and release activities.

About you

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.

• Experience supporting Treasury Management Systems (preferably Kyriba), ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.

• Demonstrated experience supporting system integrations, including API-based, messaging-based, and file-based data exchanges.

• Experience troubleshooting end-to-end business and technical processes across applications, middleware, networks, vendors, and external partners.

• Understanding of secure file transmission and encryption technologies, including PGP encryption, SSH, digital certificates, public/private key management, and related security controls.

• Familiarity with IT governance, audit controls, SOX compliance requirements, change management processes, access management, and segregation-of-duties principles.

• Experience supporting application testing activities, including upgrades, patches, interface changes, security implementations, and technical enhancements.

• Ability to evaluate and assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.

• Previous Kyriba integration or technical support experience is highly desirable.

• Knowledge of Kyriba Treasury Management processes, functionality, and system administration.