Korean-English Debt Solutions Sales Specialist (Remote)

Fusion CX; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Fusion CX is seeking a Korean-English bilingual Customer Service Representative to engage with clients about debt settlement options. You will handle inbound and outbound communications, conduct financial discovery calls, and guide prospects toward suitable solutions while maintaining relationships.

Responsibilities include consultations, pricing explanations, follow-ups, and CRM-driven record-keeping. A fast-paced remote role with a PST schedule and a strong emphasis on compliance and ethics is

Qualifications

• Fluent in Korean and English.
• Experience in sales or customer service.
• Comfort discussing sensitive financial matters.
• Proficient with CRM and digital comms.
• Willing to work on Pacific Standard Time schedule.
• Police verification may be required.

Responsibilities

• Communicate with inbound and outbound leads via phone, SMS, and email.
• Understand clients' financial situations and recommend debt settlement options.
• Conduct structured consultations and explain program benefits, pricing, timelines, and expectations.
• Handle objections confidently while building trust with clients.
• Follow up with prospects and qualified leads to maximize conversions.
• Maintain accurate records of client interactions and progress using CRM tools.
• Coordinate with customer service and onboarding teams for smooth handoffs.
• Meet or exceed monthly sales and performance targets.
• Maintain compliance with company policies and ethical standards.

Skills

Korean-English bilingual

Tools

CRM software

Job description

Fusion CX is seeking a Korean-English bilingual Customer Service Representative to engage with clients about debt settlement options. You will handle inbound and outbound communications, conduct financial discovery calls, and guide prospects toward suitable solutions while maintaining relationships.

Responsibilities include consultations, pricing explanations, follow-ups, and CRM-driven record-keeping. A fast-paced remote role with a PST schedule and a strong emphasis on compliance and ethics is