Kitchen Crew

Banh Mi Kitchen Services; Davao del Sur; On-site; PHP 167,400 - 177,555; Full time

Benefits offered by this job

Employee discount

Opportunities for promotion

Promotion to permanent employee

Job summary

A local food service provider located in Davao City is seeking a full-time QS Partner to assist customers, manage daily sales, and maintain store cleanliness. Candidates should have a high school diploma and at least two years of relevant experience. Strong interpersonal and customer service skills are essential for this role, along with the ability to multitask in a fast-paced environment.

Qualifications

• At least two years work experience in the same role.
• Ability to manage requests in a timely manner.
• Excellent communication skills.

Responsibilities

• Assist customers efficiently and manage their special requests.
• Ensure daily sales quotas are met and reported.
• Maintain store cleanliness and sanitation.

Skills

Customer service prowess

Interpersonal skills

Multi-tasking

Crowd management expertise

Integrity

Education

High school diploma or vocational certificate

Job description

Overview

QS Partners’ duties and responsibilities include serving customers efficiently, assisting customers with their needs and special requests, ensuring the assigned quota is met, assisting on training activities for new QS Partners as requested, and adhering to sanitation standards and safety procedures.

Location

Abreeza Mall, Davao City

Key Result Area / Duties & Responsibilities

• Helps maintain the good image of the store by assisting the customers in a hospitable way.
• Ensures the daily sales quota of the store is met. Daily sales report must be updated and submitted regardless of the location of duty for proper tracking and monitoring.
• Ensures that sales of each day are reported daily to the AOs to easily track all transactions. Strictly follow daily sales deposits.
• Maintains the store\'s cleanliness and conducts sanitation of tools, equipment, floors or everything in the store prior to leaving and logging out.
• Sets up everything from food, frying tools, equipment, oven, etc. prior to opening the store to ensure that all are settled and easily managed during operation.
• Checks the validity of all stocks and serves fresh and quality foods to customers.
• Prevents spoilage and contamination.
• Immediately reports concerns or problems encountered while preparing the food.
• Maintains fast and efficient serving time of all foods ordered by customers.
• Adheres to the company\'s work standards, policies and procedures.
• Assists on branch training as requested.
• Forecasts orders of stocks to be purchased and submits to the commissary.
• Submits petty cash liquidation to Finance Audit weekly.
• Manages online food aggregator accounts following the store’s operational hours, menu availability and releasing/accepting orders. Reports to help center if needed. Aggregators include Food Panda, GrabFood, Booky, SM Online, Pickaroo, and the like.
• Analyzes customer complaints and feedback for continuous improvements.
• Handles cashiering function and ensures daily sales are safely kept and/or deposited on time.
• May be assigned to other stores as reliever as needed and as necessary.
• Performs other tasks that may be assigned from time to time.

Work Habits

• Follows standards and procedures.
• Pay attention to details.
• Holds self-accountable for assigned responsibilities; sees tasks to completion in a timely manner.
• Adeptness at analyzing facts, problem-solving, decision-making, and good judgment.
• Attendance and punctuality.
• Adheres to the corporate core values (AWESOME): Always improving; Wow customers; Excellence; Solicitude (Malasakit); Oneness (Teamwork); Moral uprightness; Evolving.

Job Details

• Job Type: Full-time
• Pay: Php15,000.00 - Php15,910.00 per month
• Benefits: Employee discount; Opportunities for promotion; Promotion to permanent employee
• Schedule: 8 hour shift
• Supplemental Pay: 13th month salary; Commission pay; Overtime pay

Qualifications

• Finished high school or any vocational graduate
• At least two (2) years work experience in the same role, in the same capacity
• Ability to multi-task and manage requests in a timely manner
• With crowd management expertise
• Excellent interpersonal skills
• Strong communication and interpersonal skills
• Strong customer service prowess
• Ability to work with integrity, professionalism and confidentiality
• Performs responsibility with tenacity
• Must be honest and truthful