Key Accounts Manager

The Medical City; Pasig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

The Medical City Clinic is looking for a Key Accounts Manager to join our growing team. This role drives continuous traffic of patients availing health services from various The Medical City Clinics.

Responsibilities include directing sales activities, reviewing profitability, maintaining client relationships, and acquiring new major corporate clients monthly, while resolving issues and coordinating with internal teams to deliver presentations and reports.

Qualifications

• Graduate of BS Business Administration, BS Marketing, or any related course.
• More than six years of relevant experience in Key Accounts Management.
• Problem-solving and decision-making abilities.

Responsibilities

• Directs and coordinates sales activities.
• Reviews operational records and sales reports to determine profitability.
• Monitors customer preferences to determine sales priorities.
• Ensures achievement of approved annual sales targets.
• Acquires the required number of new major corporate clients monthly.
• Resolves customer complaints regarding sales and services.
• Maintains client relationships through regular visits and business development activities.
• Prospects, generates, qualifies, processes, and follows up sales leads.
• Ensures prompt resolution of customer concerns.
• Recommends solutions by coordinating with internal stakeholders.
• Creates presentations and submits required reports.
• Performs other duties as assigned.

Skills

Problem solving

Decision making

Education

BS Business Administration

BS Marketing

Related course

Job description

The Medical City Clinic is looking for a Key Accounts Manager to join our growing team. This roles drives continuous traffic of patients availabing health services from various The Medical City Clinics.

• Directs and coordinates sales activities.
• Reviews operational records and sales reports to determine profitability.
• Monitors customer preferences to determine sales priorities.
• Ensures achievement of approved annual sales targets.
• Acquires the required number of new major corporate clients monthly.
• Promotes key TMC Clinic services including:
• Clinic Management
• Central Laboratory
• Annual Physical Examination

B. Account Management

• Resolves customer complaints regarding sales and services.
• Develops client engagement and customer satisfaction programs.
• Maintains client relationships through regular visits and business development activities.
• Prospects, generates, qualifies, processes, and follows up sales leads.

D. Customer Relations Management

• Ensures prompt resolution of customer concerns.
• Recommends solutions by coordinating with internal stakeholders.
• Creates presentations and submits required reports.
• Performs other duties as assigned.

Qualifications:

A. Education: Graduate of BS Business Administration, BS Marketing, or any related course.

B. Experience: Preferably with more than six (6) years of relevant experience in Key Accounts Management.

C. Knowledge, Skills, and Abilities

• Problem-solving and decision-making skills