Key Account Specialist

Jobtailor; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jobtailor in the Philippines seeks a seasoned Senior Branch Operations professional to drive sales performance and oversee regional transfer sales. You will build strong relationships with branch analysts and store personnel to support sales and operational goals.

The role requires analytical, data-driven decision making to optimize inventory, merchandising standards, stock availability, and compliance with brand guidelines.

Qualifications

• Minimum 5 years experience in branch operations, field sales, key account support, or retail execution, preferably in pharmacy, healthcare, FMCG, or consumer health.
• Good understanding of Mercury Drug branch operations, including selling, ordering behavior, inventory movement, store execution, and analyst coordination.
• Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.

Responsibilities

• Drive Sales Performance across the region.
• Achieve monthly MST sales transfers target for his/her region.
• Give proactive order suggestions, and analysis of transfer data to identify growth opportunities, especially for MSA and priority brands/skus.
• Foster strong business relationships with Branch Analysts and key store personnel to support sales and operational goals.
• Lead T2T engagement during new store openings and lead cross functional collaboration to execute OBLs.
• Coordinate with merchandising to ensure timely inventory replenishment, optimal stock levels, and effective merchandising standards.
• Execute, measure and analyze rented spaces, negotiate and recommend changes if needed.
• Conduct regular store visits and audits to ensure compliance with brand standards, planograms, and rented space agreements.
• Monitor product freshness and FEFO to proactively manage returns.
• Identify and implement strategic solutions for operational efficiency and sales growth across assigned branches.
• Lead district meetings externally and present in internal Mercury monthly meetings to review business opportunities and define action steps.

Skills

Sales Performance Management

Branch Operations Expertise

Inventory Management

Data Analysis and Reporting

Relationship Building

Job description

• Drive Sales Performance
• Achieve monthly MST sales transfers target for his/her region
• Give proactive order suggestions, and analysis of transfer data to identify growth opportunities, especially for MSA and priority brands/skus
• Foster strong business relationships with Branch Analysts and key store personnel to support sales and operational goals
• T2T engagement during new store openings and able to lead cross functional collaboration to execute OBLs
• Coordinate closely with merchandising team to ensure timely inventory replenishment, optimal stock levels, and effective merchandising standards that maximize product visibility and minimize stockouts
• Execute, Measure and Analyze rented spaces across his/her region, negotiate and recommend changes if needed
• Conduct regular store visits and audits to ensure compliance with brand standards, planograms, and rented space agreements
• Monitor product freshness and implement FEFO to proactively manage returns
• Identify and implement strategic solutions for operational efficiency and sales growth across assigned branches.
• Lead district meetings externally and present in internal Mercury monthly meetings to review business opportunities, gather insights, and define action steps for mutual growth.

Requirements

• Minimum 5 years experience in branch operations, field sales, key account support, or retail execution, preferably in pharmacy, healthcare, FMCG, or consumer health.
• Good understanding of Mercury Drug branch operations, including selling, ordering behavior, inventory movement, store execution, and analyst coordination.
• Ability to drive branch-level sales growth by improving product availability, supporting transfer sales, and executing agreed commercial priorities.
• Skilled in managing a certain territory and coverage through regular store visits, issue resolution, and disciplined follow-through.
• Capable of monitoring KPIs such as sales achievement, distribution, stock availability, promo compliance, merchandising execution, call coverage, and branch engagement.
• Analytical and data-driven, with the ability to turn sales trends, inventory gaps, and execution reports into clear action plans.
• Strong relationship-building and coordination skills across branch teams, analysts, area teams, and internal partners such as SKAM, sales operations, supply chain, and trade marketing.
• Highly organized, proactive, and accountable, with strong ownership of action plans, execution gaps, and assigned deliverables.
• Effective communicator with the ability to provide clear updates, performance summaries, recommendations, and feedback.

Core Competencies

Demonstrates expertise in driving sales performance and operational efficiency within branch operations, with a strong focus on inventory management, sales growth strategies, and effective communication across teams. Proficient in analyzing data to inform decision-making and enhance product availability and merchandising standards.

Highest-signal resume keywords

• Sales Performance Management
• Branch Operations Expertise
• Inventory Management
• Data Analysis and Reporting
• Relationship Building

Hard Skills

• Sales Growth Strategies
• Inventory Movement Analysis
• KPI Monitoring
• Merchandising Execution
• Order Management
• Field Sales Execution
• Retail Execution
• Analytical Skills
• Compliance Monitoring
• Operational Efficiency Solutions

Soft Skills

• Effective Communication
• Proactive Problem Solving
• Strong Ownership
• Organizational Skills
• Collaboration

Industry Keywords

• Pharmacy
• Healthcare
• FMCG
• Consumer Health
• Branch Analysts
• Store Personnel
• Transfer Sales
• Promotional Compliance
• Planograms
• FEFO Management