Key Account Manager

PTC Commercial Corporation; Makati; On-site; PHP 893,000 - 1,451,000; Full time

Job summary

PTC Commercial Corporation in Makati City seeks an experienced Key Account Manager to manage key client relationships, drive revenue growth, and ensure service excellence. You will be the primary contact for high-value accounts, translating client needs into tailored solutions while maximizing profitability and long-term partnership value.

The role requires strong negotiation, strategic planning, CRM proficiency, and the ability to collaborate with product, delivery, and support teams.

Qualifications

• 3+ years of experience in key account management or enterprise account sales.
• Proven track record of revenue growth with large, complex accounts.
• Strong negotiation and closing skills for long-term contracts.
• Excellent communication and interpersonal abilities at all organisational levels.
• Proficiency with CRM systems and sales analytics tools.

Responsibilities

• Develop and execute account strategies to drive revenue growth and market penetration.
• Build and maintain relationships with C-suite executives and decision-makers.
• Identify cross-selling and upselling opportunities within existing accounts.
• Monitor account performance metrics and report trends to senior management.
• Conduct regular business reviews to assess satisfaction and align on objectives.
• Collaborate with product, delivery and support teams to ensure service excellence.
• Negotiate contracts and pricing to maintain margins and viability.
• Forecast and manage pipeline to meet revenue targets.
• Represent the company at industry events and client meetings.
• Prepare proposals and presentations communicating tailored value propositions.

Skills

Key account management

CRM proficiency

Negotiation

Communication

Analytical thinking

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in Business, Sales, Marketing or related field

Tools

CRM software

Job description

About the role

We are seeking an experienced and strategic Key Account Manager to join PTC Commercial Corporation in Makati City, Metro Manila on a full-time basis. In this pivotal role, you will be responsible for managing and nurturing our most valued client relationships, driving revenue growth and ensuring exceptional service delivery. This position is critical to our business strategy, as you will serve as the primary point of contact for our key accounts, translating client needs into customised solutions whilst maximising profitability and long-term partnership value.

Key responsibilities

1. Develop and execute comprehensive account strategies for assigned key accounts to drive revenue growth and market penetration
2. Build and maintain strong, long-term relationships with C-suite executives and decision-makers at key client organisations
3. Identify cross-selling and upselling opportunities within existing accounts and implement plans to increase wallet share
4. Monitor account performance metrics, analyse trends and provide regular reporting to senior management on account health and progress
5. Conduct regular business reviews with key clients to assess satisfaction levels, address concerns and align on strategic objectives
6. Collaborate with internal teams including product, delivery and support to ensure seamless service execution and client satisfaction
7. Negotiate contracts and pricing whilst maintaining healthy profit margins and commercial viability
8. Forecast and manage pipeline opportunities to achieve or exceed assigned revenue targets
9. Represent PTC Commercial Corporation at industry events, conferences and client meetings to strengthen market presence
10. Develop proposals and presentations that clearly communicate value propositions tailored to client requirements

What we're looking for

1. 3+ years of proven experience in key account management or enterprise account sales, preferably in the commercial or B2B sector
2. Demonstrated success in managing large, complex accounts and delivering consistent revenue growth
3. Excellent negotiation and closing skills with a track record of securing long-term contracts and strategic partnerships
4. Outstanding communication and interpersonal abilities, with the capacity to build trust and credibility at all organisational levels
5. Strong analytical and problem-solving skills with the ability to identify client needs and develop tailored solutions
6. Proficiency in customer relationship management (CRM) systems and sales analytics tools
7. Results-driven mindset with a proven ability to work independently whilst collaborating effectively with cross-functional teams
8. Bachelor's degree in Business, Sales, Marketing or a related field, or equivalent professional experience
9. Knowledge of the commercial or related industry sectors is advantageous
10. Willingness to travel as required to meet with key clients and attend industry events

About us

PTC Commercial Corporation is a leading commercial solutions provider committed to delivering exceptional value and service to our clients. With a strong presence in the Philippines and across the region, we specialise in providing innovative commercial products and services tailored to meet the evolving needs of our diverse client base. Our company culture is built on principles of integrity, excellence and client partnership. We invest in our people, foster a collaborative environment and pride ourselves on maintaining long-term relationships with both clients and employees. We are dedicated to driving business growth whilst maintaining the highest standards of service quality and professional conduct.