KEY ACCOUNT SUPERVISOR

Summer Technic Corp.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Summer Technic Corp. in Pasig City is seeking a Key Account Supervisor to lead strategic relationships with our top clients. You will manage accounts, identify growth opportunities, and partner with product, delivery and support teams to ensure outstanding service and profitability.

This role requires 3+ years in account or relationship management, a proven sales track record, strong communication, and proficiency with CRMs and MS Office. Bachelor’s degree preferred.

Qualifications

• 3+ years of experience in account management, relationship management or similar client-facing sales roles.
• Proven track record of successfully managing key or strategic accounts and achieving sales targets.
• Strong understanding of the sales process, including prospecting, negotiation and contract management.
• Excellent communication and interpersonal skills with the ability to build rapport with clients at all levels.

Responsibilities

• Manage and develop relationships with assigned key accounts, acting as the primary point of contact and business partner
• Monitor account health and identify opportunities for upselling, cross-selling and contract expansion
• Prepare and present regular account reviews, performance reports and business proposals to key clients
• Coordinate with internal teams including product, delivery and support to ensure seamless service delivery and client satisfaction
• Develop and implement account retention strategies to minimise client churn and maximise account profitability
• Negotiate contracts, pricing and service agreements with key accounts whilst maintaining profitability
• Track account metrics, pipeline activity and sales forecasts to ensure targets are met or exceeded
• Identify and elevate risks or issues that may impact account relationships, proposing solutions proactively
• Collaborate with the sales team to develop account plans and strategies aligned with company objectives
• Maintain accurate records of all client interactions, transactions and agreements in the company CRM system

Skills

Account management

Relationship management

Sales

CRM systems

MS Office

Education

Bachelor's degree (Business/Commerce/Sales)

Tools

CRM systems

Microsoft Office

Job description

About the role

Summer Technic Corp. is seeking a Key Account Supervisor to join our Sales team in Pasig City, Metro Manila on a full-time basis. In this role, you will be responsible for managing and nurturing relationships with our most valuable clients whilst driving revenue growth and ensuring exceptional service delivery. This position is strategically important to our organisation as it directly impacts client retention, satisfaction and the expansion of our key account portfolio. You will work closely with internal teams and external stakeholders to identify opportunities, resolve issues and exceed client expectations.

Key responsibilities

• Manage and develop relationships with assigned key accounts, acting as the primary point of contact and business partner
• Monitor account health and identify opportunities for upselling, cross-selling and contract expansion
• Prepare and present regular account reviews, performance reports and business proposals to key clients
• Coordinate with internal teams including product, delivery and support to ensure seamless service delivery and client satisfaction
• Develop and implement account retention strategies to minimise client churn and maximise account profitability
• Negotiate contracts, pricing and service agreements with key accounts whilst maintaining profitability
• Track account metrics, pipeline activity and sales forecasts to ensure targets are met or exceeded
• Identify and elevate risks or issues that may impact account relationships, proposing solutions proactively
• Collaborate with the sales team to develop account plans and strategies aligned with company objectives
• Maintain accurate records of all client interactions, transactions and agreements in the company CRM system

What we’re looking for

• 3+ years of experience in account management, relationship management or similar client-facing sales roles
• Proven track record of successfully managing key or strategic accounts and achieving sales targets
• Strong understanding of the sales process, including prospecting, negotiation and contract management
• Excellent communication and interpersonal skills with the ability to build rapport with clients at all levels
• Demonstrated ability to identify customer needs and provide solutions that drive business value
• Strong organisational and time management skills with the ability to manage multiple accounts simultaneously
• Proficiency in CRM systems and Microsoft Office applications
• Ability to work independently whilst collaborating effectively with cross-functional teams
• Results-oriented mindset with a focus on achieving and exceeding performance targets
• Strong negotiation and problem-solving skills
• Bachelor's degree in Business, Commerce, Sales or a related field (preferred)

What we offer

Summer Technic Corp. is committed to providing a rewarding work environment where our employees can thrive. We offer competitive compensation packages commensurate with experience and performance. Our benefits include opportunities for professional development and career advancement, performance-based incentives, and a supportive team culture that values collaboration and innovation. We believe in fostering work-life balance and provide a flexible, inclusive workplace where your contributions are recognised and valued. Join a company that invests in its people and supports your growth every step of the way.

About us

Summer Technic Corp. is a forward-thinking organisation dedicated to delivering innovative solutions and exceptional service to our clients. Our mission is to empower businesses through technology and partnership, building long-term relationships based on trust, integrity and results. We pride ourselves on our customer-centric approach, talented team and commitment to excellence. As a growing company, we offer exciting opportunities for talented professionals to develop their careers whilst making a meaningful impact in a dynamic and collaborative environment.