Junior Tech Associate (Business Analyst)

Mayan Solutions Inc.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Mayan Solutions, Inc. seeks a detail-oriented Junior Business Analyst to support analysis and documentation of software project requirements. Fresh graduates or early-career professionals with internship experience are welcome to apply.

You will work with stakeholders, PMs, developers, and QA to translate needs into testable requirements, document workflows, identify gaps, and ensure features meet business needs with senior guidance.

Qualifications

• Completed internship or on-the-job training supporting software delivery, a business system implementation, or a technology-enabled process improvement project.
• Internships should include hands-on involvement in requirements gathering, process analysis, or functional requirements documentation.
• Ability to explain your internship contributions with a created/updated document or diagram and a resolved question.
• Strong logical reasoning, attention to detail, and ability to think critically and systematically.
• Ability to distinguish confirmed information from assumptions and seek clarification when needed.
• Able to write clear, structured documentation and explain findings and impact.
• Basic understanding of how software applications use data and exchange information with other systems.
• Good written and verbal communication in business English.

Responsibilities

• Support requirements gathering through stakeholder discussions and document reviews.
• Translate business needs into process flows, user stories, business rules, functional requirements, and acceptance criteria.
• Identify missing information, conflicting requirements, and incomplete workflows.
• Analyze normal scenarios, exceptions, boundary cases, and potential failures.
• Collaborate with developers, QA, and designers to clarify expected system behavior and align documentation.
• Maintain links between business needs, requirements, development tasks, and test scenarios.
• Assess how proposed changes affect related features, data, and integrations.
• Support functional and user acceptance testing by verifying outputs against requirements.
• Record decisions, assumptions, and open questions for stakeholders.

Skills

Logical reasoning

Attention to detail

Critical thinking

Structured documentation

Business English communication

Willingness to learn

Clear communication

Education

Relevant studies or capstone project in IS/IT/CS/Business/Industrial Engineering

Internship/entry-level experience in BA or related roles

Tools

Jira

Confluence

Figma

draw.io

Visio

Postman

SQL

APIs

Job description

Job Brief

Mayan Solutions, Inc. is looking for a detail-oriented and highly motivated Junior Business Analyst to support the analysis and documentation of requirements for software projects. This role is ideal for fresh graduates or early-career professionals who have completed a relevant internship and enjoy understanding processes, asking thoughtful questions, and solving problems.

You will work with business stakeholders, project managers, developers, and QA to translate business needs into clear, testable requirements. With guidance from senior team members, you will document workflows, identify gaps and inconsistencies, and help ensure that delivered features meet agreed business needs.

Core Responsibilities

• Support requirements gathering through stakeholder discussions, document reviews, and clarification sessions.

• Translate business needs into process flows, user stories, business rules, functional requirements, and acceptance criteria.

• Identify missing information, conflicting requirements, unclear permissions, and incomplete workflows.

• Analyze normal scenarios, exceptions, boundary cases, and potential failure conditions.

• Collaborate with developers, QA, and designers to clarify expected system behavior and align project documentation.

• Maintain links between business needs, requirements, development tasks, and test scenarios.

• Help assess how proposed changes affect related features, processes, data, and integrations.

• Support functional testing and user acceptance testing by checking outcomes against agreed requirements.

• Record decisions, assumptions, and open questions, and refer unresolved business decisions to the appropriate stakeholders.

Day-to-day Activities

• Review meeting notes, business documents, and existing system behavior to understand requirements.

• Prepare and update process diagrams, user stories, requirements documents, and acceptance criteria.

• Compare screen designs, development tasks, and test scenarios with documented requirements.

• Ask focused questions to clarify ambiguous instructions and missing business rules.

• Discuss requirements and implementation questions with developers and QA.

• Track open questions, follow up on decisions, and update documentation after approval.

• Prepare positive, negative, and boundary test scenarios.

• Incorporate feedback from senior analysts and project teams to improve the clarity and completeness of your work.

Requirements and Skills

• Completed internship or on-the-job training supporting software delivery, a business system implementation, or a technology-enabled process improvement project.

• Internship duties must include hands-on involvement in requirements gathering, process analysis, or functional requirements documentation. Internships in business analysis, systems analysis, product, software QA, ERP implementation, or related roles may qualify when these duties were part of the work.

• Ability to explain your personal internship contribution, including a document or diagram you created or updated and a question or inconsistency you helped resolve.

• Strong logical reasoning, attention to detail, and ability to think critically and systematically.

• Ability to distinguish confirmed information from assumptions and recognize when clarification or approval is needed.

• Ability to write clear, structured documentation and explain findings and their practical impact.

• Basic understanding of how software applications use data and exchange information with other systems.

• Good written and verbal communication skills in business English.

• Willingness to learn unfamiliar concepts, respond to feedback, and follow through on assigned work.

Preferred Qualifications

• Relevant studies or a capstone project in Information Systems, Information Technology, Computer Science, Business, Industrial Engineering, or a related field.

• Exposure to user stories, acceptance criteria, process mapping, or functional specifications.

• Familiarity with Jira, Confluence, or similar documentation and issue-tracking tools.

• Exposure to Figma, draw.io, Visio, or similar diagramming and design tools.

• Understanding of Agile/Scrum environments.

• Basic familiarity with SQL, APIs, or API testing tools such as Postman.

• Experience supporting functional testing or user acceptance testing.